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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1332 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,332 reviews

  • Very understanding and knowledgeable.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent time with us to make sure we understood the processes.

    I would recommend this to a friend

  • Super super home service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uriah was such a total professional and he knew just everything. So glad we finally called the Geek Squad and had him come over. He is the BEST!!

    I would recommend this to a friend

  • Geek Squad Agent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated all of computers and printers making sure they all had the most current information.

    I would recommend this to a friend

  • Geek Squad did a complete check of my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member Ben checked out my computer and said everything was fine. Ben was very friendly and knowledgeable.

    I would recommend this to a friend

  • Master mind.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employee was very nice and knowledgeable.

    I would recommend this to a friend

  • Clay Edwards was my agent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned out my computer and installed a antivirus program for me

    I would recommend this to a friend

  • Very competent and friendly service. Y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and never seemed to be rushed to get through. Also friendly and answered all of my questions.

    I would recommend this to a friend

  • great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great was on time and got to work right away.

    I would recommend this to a friend

  • Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, cordial and patient to explain how the issue was caused and what was done to correct it.

    I would recommend this to a friend

  • Diagnostic and recommendations

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melvin performed diagnostics and updates for several machines and made recommendations for moving forward. Excellent advice!

    I would recommend this to a friend

  • Geek Squad solved my Computer problems

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed and corrected all problems efficiently and expertly. Fixed computer and Ring doorbell issues.

    I would recommend this to a friend

  • MacBook Pro Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job of transferring files from a MicroMini (which had serious problems) to the MacBook Pro. He was very knowledgeable, fast and friendly.

    I would recommend this to a friend

  • Geek Squad performed system check.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very informative and provided different ways to address the problem with my all in one computer.

    I would recommend this to a friend

  • Agents sold me a new eero system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, and very patient with my wife and me.

    I would recommend this to a friend

  • Champion Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was abke to diagnose and repair the hard drive of the computer in what seem like no time.

    I would recommend this to a friend

  • Checked out my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was very helpful today, he explain how the Trend Micro is protecting my computer.

    I would recommend this to a friend

  • Happy customer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer and screen are working great, much faster than the old ones. Service and help with set up outstanding as well

    I would recommend this to a friend

  • Geek Squad resolved my PC problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was terrific. Very knowledgeable and friendly.

    I would recommend this to a friend

  • working computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was cleaned, fixed quickly, and is up and working. I just wish I was informed the Malwarebytes was a trial product.

    I would recommend this to a friend

  • see above

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent installed new hard drive. computer now loads faster. I'm happy

    I would recommend this to a friend
Page 39, Showing 761-780 of 1,332 reviews
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