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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1343 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,343 reviews

  • Geek squad technician was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our computer was repaired correctly nd the technician was very responsive to our questions

    I would recommend this to a friend

  • Geek squad knowledgeable and p.unctual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, friendly and appeared knowledgeable. Cleaned up my desktop and now all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Washer/dryer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first team that delivered my washer/dryer never tested the water level. Did not remove tape on machines. The second team was much more professional. Tested machine and removed all tape. Best buy sent me a text and phoned the night before to tell me my deliver would be here between 1:30 and 5:30. Delivery men arrived at 7:30AM. Your right hand needs to talk to your left hand.

    I would recommend this to a friend

  • Agents sold me a new eero system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, and very patient with my wife and me.

    I would recommend this to a friend

  • Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and spent her time with us very well and explained each step, then asked us to perform the steps that she had just done.

    I would recommend this to a friend

  • Great GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb gentleman figured all out quickly solved problems and taught me how to avoid the same problem.

    I would recommend this to a friend

  • working computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was cleaned, fixed quickly, and is up and working. I just wish I was informed the Malwarebytes was a trial product.

    I would recommend this to a friend

  • Geeks Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Found problem. Replaced TV. Geek squad to the rescue.

    I would recommend this to a friend

  • PC Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! Arrived on time and completed the work as expected and answered all my questions.

    I would recommend this to a friend

  • Geek squad fixed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an email that needed to be checked. I normally don’t worry about them, however, it had a password I use and that scared me.

    I would recommend this to a friend

  • see above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent installed new hard drive. computer now loads faster. I'm happy

    I would recommend this to a friend

  • Made House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was everything I could ask for. Very efficient, knowledgeable and did a great job.

    I would recommend this to a friend

  • Geek Squad helped with desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found no viruses, found why desktop not recognizing tablet and fixed it, reprogramed WIFI extender. Very helpful.

    I would recommend this to a friend

  • geek squad repaired my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was very professional and helpful. Would recommend Geek Squad absolutely.

    I would recommend this to a friend

  • Geek Squad resolved my PC problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was terrific. Very knowledgeable and friendly.

    I would recommend this to a friend

  • Computer Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad correctly transferred my data and programs from my old computer to my new one with no issues.

    I would recommend this to a friend

  • My Ring Doorbell has stop working after two weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rind Doorbell stop working after two weeks, My Fire tv cube isn't working like it's supposed too. I need Geek Squad to come and correct these problems with my new purchase equipment from Best Buy,

    I would recommend this to a friend

  • Rob has been here a couple times. He is an asset,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Rob is an asset to your company. We are an elderly customer and he takes the time to explain clearly.

    I would recommend this to a friend

  • Very competent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician cleaned the hard drive on my desktop computer and answered many questions about my new laptop.

    I would recommend this to a friend

  • Excellent GeekSquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Kevin and Steven, did an excellent job checking out our TV to make sure our settings were correct.

    I would recommend this to a friend
Page 40, Showing 781-800 of 1,343 reviews
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