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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1354 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,354 reviews

  • great support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Support is well worth the price. Thank you Geek Squad for your help and explaining it to me.I am older and appreciate this help.

    I would recommend this to a friend

  • Good Diagnostic Techniques

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech performed very good diagnostic techniques to revive our ailing computer.

    I would recommend this to a friend

  • Geek Squad diagnosed computer problem and fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer audio problem was diagnosed and fixed. Geek Squad rep was impressive, and professional.

    I would recommend this to a friend

  • corrected my storage problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep did a great job of cleaning up my computer and starting programs that I need to run.

    I would recommend this to a friend

  • Geek Squad fixed problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered many questions which helped solve some problems.

    I would recommend this to a friend

  • Geek Squad quickly diagnosed computer problems

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech ran diagnostic test on computer. Very pleased with everything

    I would recommend this to a friend

  • Geek Squad resolved my PC problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was terrific. Very knowledgeable and friendly.

    I would recommend this to a friend

  • Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix my computer problem and offer tips.

    I would recommend this to a friend

  • Great staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was very polite and professional. He answered all our questions and fixed the problem we were having.

    I would recommend this to a friend

  • My computer was connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was connected excellent job it works and I like it

    I would recommend this to a friend

  • Geek Squad tech examined our computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad tech was courteous, prompt and appeared to be very competent.

    I would recommend this to a friend

  • No Show Up!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid them $139.00 for the Geek Squad to come to my house for Virus Removal and help with Dell 27" Desktop. The appointment was made for the 15th of October. The guy couldn't come that day. Rescheduled, no one ever came out or called. Rescheduled again, no one called or came. When I called, I had to talk to people in South America. The 20th of October went to get my money back for no show up and I am still waiting for my refund on the 31st of October. On the 27th of September I paid them $1589.99 for this new computer.

    No, I would not recommend this to a friend

  • GREAT JOB GEEKS

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent well versed and professional and polite. Would request the same technician

    I would recommend this to a friend

  • Computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach did an excellent job fixing my computer yesterday. It is now running smoothly and much faster than it did before he fixed it.

    I would recommend this to a friend

  • Antivirus set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Matthew, checked all settings on my computer,and set up my antivirus.

    I would recommend this to a friend

  • Great Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and pleasant knowledgeable technicians.

    I would recommend this to a friend

  • Tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great installing my tv! Very courteous and professional!

    I would recommend this to a friend

  • Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member went through computer to find problems I had and recommended what repairs I needed

    I would recommend this to a friend

  • Geek Squad Device Review & Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent answered all my questions. Was patient and helpful.

    I would recommend this to a friend

  • geeklady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job cleaning up my computer making it faster and easier.

    I would recommend this to a friend
Page 41, Showing 801-820 of 1,354 reviews
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