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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1332 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,332 reviews

  • Geek Squad fixed my WI Fi network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and very helpful. He got my internet and wi-fi mesh network working again.

    I would recommend this to a friend

  • Geek Squad Device Review & Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent answered all my questions. Was patient and helpful.

    I would recommend this to a friend

  • Rob has been here a couple times. He is an asset,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Rob is an asset to your company. We are an elderly customer and he takes the time to explain clearly.

    I would recommend this to a friend

  • geek squad set up new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He notified us when he was coming, arrived promptly, and he hooked up our new printer, Did great job.

    I would recommend this to a friend

  • Very competent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician cleaned the hard drive on my desktop computer and answered many questions about my new laptop.

    I would recommend this to a friend

  • Excellent GeekSquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Kevin and Steven, did an excellent job checking out our TV to make sure our settings were correct.

    I would recommend this to a friend

  • My Ring Doorbell has stop working after two weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rind Doorbell stop working after two weeks, My Fire tv cube isn't working like it's supposed too. I need Geek Squad to come and correct these problems with my new purchase equipment from Best Buy,

    I would recommend this to a friend

  • corrected my storage problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep did a great job of cleaning up my computer and starting programs that I need to run.

    I would recommend this to a friend

  • Geek Squad diagnosed computer problem and fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer audio problem was diagnosed and fixed. Geek Squad rep was impressive, and professional.

    I would recommend this to a friend

  • geeklady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job cleaning up my computer making it faster and easier.

    I would recommend this to a friend

  • Geek Squad tech examined our computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad tech was courteous, prompt and appeared to be very competent.

    I would recommend this to a friend

  • Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great installing my tv! Very courteous and professional!

    I would recommend this to a friend

  • Excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and courteously fixed all problems caused by a hacker and restored/updated my security on all devices.

    I would recommend this to a friend

  • Antivirus set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Matthew, checked all settings on my computer,and set up my antivirus.

    I would recommend this to a friend

  • Fast and friendly service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brynn and the girl that came with her did a fantastic job!!!!

    I would recommend this to a friend

  • GREAT JOB GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent well versed and professional and polite. Would request the same technician

    I would recommend this to a friend

  • Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work helping my older father-in-law maneuver through some tech issues. Very helpful -

    I would recommend this to a friend

  • Great staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was very polite and professional. He answered all our questions and fixed the problem we were having.

    I would recommend this to a friend

  • GREAT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AND CONFIDENCE IN THE WORK THAT WAS DONE!

    I would recommend this to a friend

  • Geek squad visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleasant and professional. Explained everything he was doing at the time.

    I would recommend this to a friend
Page 41, Showing 801-820 of 1,332 reviews
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