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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1332 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,332 reviews

  • The service technician was awesome. Very knowledg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service technician took care of all our issues and set up our new protection services.

    I would recommend this to a friend

  • computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best knew what to do , would recommend him to anyone who needs tec. service

    I would recommend this to a friend

  • On time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure that my computer was free of malware and or viruses. The tech reviewed my files and programs and determined my computer was clean and free of any problems.

    I would recommend this to a friend

  • Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent answered all of my questions and updated what needed to be done.

    I would recommend this to a friend

  • very thorough, solved my issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied, Eric arrived as scheduled and took his time going through my setup. all working fine now.

    I would recommend this to a friend

  • Geek squad fixed my wife’s computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek was very good. he did the job, was very personable and friendly.

    I would recommend this to a friend

  • Geek Squad fixed problem immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy was very nice - he new how to fix problem and had no problem

    I would recommend this to a friend

  • Geek Squad fixed all problems with my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful and professional! He arrived on time and did a fantastic job!!

    I would recommend this to a friend

  • Erro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad did what was needed to solve the problem with my mesh wi fi system

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was was able to fix my computer. He also told me things that I didn't know.

    I would recommend this to a friend

  • Service & training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose helped me with some features on my computer to make learning a lot easier.

    I would recommend this to a friend

  • In Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually good except the setup for my transfer of data did not go so well, then come COVID and Geek Agents were grounded. I need Agent William to come back to complete. Appoint needs to be scheduled. Had to call for Geek Squad tech support and there needs to be people with better communications skills take the call.

    I would recommend this to a friend

  • Techy Not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    invaluable service for those of us who are challenged technologically!

    I would recommend this to a friend

  • Good professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent analyzed and fixed a computer that has some problems and was very professional and knowledgeable

    I would recommend this to a friend

  • ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent unable to repair pc in home and advised to deliver to store for complete repair.

    I would recommend this to a friend

  • Geek squad set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job with providing great customer service

    I would recommend this to a friend

  • Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service service extremely knowledgeable and nice

    I would recommend this to a friend

  • I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would entertain writing a review if I knew which service you are talking about

    I would recommend this to a friend

  • Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent solved our computer problem efficiently and explained the actions he took.

    I would recommend this to a friend

  • Geek squad solved my computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by the talented Geek Squad member!

    I would recommend this to a friend
Page 44, Showing 861-880 of 1,332 reviews
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