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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1343 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,343 reviews
  • Rated 5 out of 5 stars

    Geek squad set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job with providing great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service service extremely knowledgeable and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my new Samsung TV and sound system. Your tech diagnosed the problems and got me back in the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by the talented Geek Squad member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech handlef my original problem and updated Windows for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reconnected me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked the lap top and reconnected network

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the guy came to our house he didn’t do much. Said we had to take to the store. The people at the store was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home computer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service on our computer was Fantastic. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was performed with a minimum of time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified the virus and corrected the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent added a solid state drive into my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assessed my security vulnerability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He reviewed my security history and concerns and made suggestions and adjustments to my settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent unable to repair pc in home and advised to deliver to store for complete repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shellie was awesome. Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was cleaned out. She fixed our printer that hadn't worked since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Let's go faster, please ... "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my PC tower in for an upgrade of solid state drive and memory ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Cleanup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua Six was excellent, on time and cleaned up my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is always the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my printer to the internet after having a new modem and router installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, got the job done!!! Wonderful!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was courteous, knowledgeable and got everything working. couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician performed diagnostics and troubled shot the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help in updating and cleaning my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated my computer and helped set up a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent answered my crazy questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very competent, and very patient with his "computer DUMB" customer.

    I would recommend this to a friend