Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1344 reviews
(1,344 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Viruses BE GONE !!!~
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great, informative and right on target !!
I would recommend this to a friend Rated 5 out of 5 stars
Great work!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was set up, and ready to go in no time. The technician walked me thru all my questions. Great service again!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the service I received. He was skilled and informative with a communication style that was easy to understand.
I would recommend this to a friend Rated 5 out of 5 stars
Great customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service rep was knowledgeable, patient with me, and very helpful. He's helped me when I first set up my computer and is one of the main reasons I stick with Geek Squad and Best Buy. I just wish he wasn't so popular that it takes a long time to have him free to come to my home. Geek Squad should think about adding another (wonderful) rep, to cut the wait time. But I'd still want to have this great guy who has helped me so much.
I would recommend this to a friendRated 5 out of 5 stars
Computer help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian was awesome.He he handled our problems and explained everything so that we would remember what he showed us how to do!
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
geek squad to the rescue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my computer had a virus and my agent got rid of it!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
geek squad fixed my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service on time no problems after service nice tech
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad diagnosed my computer problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative you sent was very knowledgeable. He was nice to work with and very helpful
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
RN license renewed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel came out to my house promptly & fixed my computer. I was able to renew my nursing license! I don’t know what I would do without him!!!!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Tune up completed in short time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents always get the job done in a timely fashion
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Desktop Repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician, Michael, was very professional and informative. He kept me informed of each step along the way. It was a great experience.
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
Geek squad agent was great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent showed me how to operate the computer and took all the scammers program that were on the computer, cell phone and iPad.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Title to what?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to my house to work on my computer, which had been hacked. He was knowledgeable, courteous and did the job well.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad technician, Frederick is excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with the service provided by Frederick, your Geek Squad technician. He is knowledgeable, courteous, and an absolute professional. He spent the time needed to help us resolve our computer problem and recommended a solution which we are extremely happy with. Thank you, Frederick for all of your help! You provided excellent customer service and we can't tell you how much we appreciate it! Because of you, I will let others know what a great service the Geek Squad provides.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GeekSquad helped removed malicious malware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nhan is very thorough and skillful in helping us solve our problem. So glad to have his expert support when we need it.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad is a dream!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Explained everything clearly. Even ventured to tell me things I was not aware of. Would recommend to anyone. Peace of mind.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
efficient solution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was efficient and friendly. He knew exactly what to do to resolve my problem.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
cleanup of computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent on time service, easy to work with and gives good advice,
I would recommend this to a friend - Pros mentioned:Virus removal
Rated 5 out of 5 stars
Greek Squad to house
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check to see if he could remove virus on computer.
I would recommend this to a friend Rated 5 out of 5 stars
Quick and Easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."FAST,EASY,and PAINLESS" was surprised how quick and knowledgeable he was
I would recommend this to a friend