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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1332 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,332 reviews
  • Rated 5 out of 5 stars

    TV stand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all advices answered all our questions more than once . Thanks for the AAA service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer safety

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph is knowledgeable & helpful with reviewing computer issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cleaned and tune-up my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A technician visited my home and provided maintenance on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Cleanup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned out temporary files and removed potentially harmful files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spyware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spyware removes. Chuck McCluskey. Really good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, diagnosed the problem right away and showed me how to fix it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heaped with computer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had great experiences with both in home representatives and at the store technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad removed virus & updated laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time , polite seemed to take care of issues so far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer tine up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded my computer to windows 11. Nice guy and did a great job explaining things to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serviced & cleaned my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melvin came with all the expertise & knowledge I don’t have …. He was so patient & kind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent scrubbed my laptop for malware and removed excess files. We reviewed backup questions as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUARD FIXED MY INTERNET, FROM A HACKER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY INTERNET WAS FIXED AND THEY DID A BEAUTIFULL JOB.I JUST HAD TO CALL, AND THEY WERE HERE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad diagnosis & repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Michael was extremely knowledgeable. He took his time and made suggestions for a better gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my computer and told us what to do in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer running great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful. He cleaned up my pc and fixed web root for me. Very pleasant agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed virus & refreshed my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time , very knowledgeable & professional. A pleasant experience !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    frank the tech did a great job. He was abe to restore everything that i though i lost on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE ONLY PEOPLE THAT WORK ON MY COMP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS HAVE A GOOD TIME WHEN I CALL CHRISTOPHER, HE REALLY KNOWS HIS STUFF. QUICK TOO, ALL OF THEM ARE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow but successful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, operating system got repaired and its working after several weeks of waiting for mother board replacement and whatever else. Normally these challenges are met and corrected within days, but this time we had to get another desktop computer and undergo quite a bit more expense, delay and challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUARD install my Echo Show system and Ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seaten setup and install Ring doorbell and cameras on my Echo Show 8 system.

    I would recommend this to a friend