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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1344 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,344 reviews
  • Rated 5 out of 5 stars

    Geek squad serviced & cleaned my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melvin came with all the expertise & knowledge I don’t have …. He was so patient & kind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad diagnosis & repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Michael was extremely knowledgeable. He took his time and made suggestions for a better gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spyware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spyware removes. Chuck McCluskey. Really good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUARD FIXED MY INTERNET, FROM A HACKER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY INTERNET WAS FIXED AND THEY DID A BEAUTIFULL JOB.I JUST HAD TO CALL, AND THEY WERE HERE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    frank the tech did a great job. He was abe to restore everything that i though i lost on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE ONLY PEOPLE THAT WORK ON MY COMP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS HAVE A GOOD TIME WHEN I CALL CHRISTOPHER, HE REALLY KNOWS HIS STUFF. QUICK TOO, ALL OF THEM ARE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer running great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful. He cleaned up my pc and fixed web root for me. Very pleasant agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad removed virus & updated laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time , polite seemed to take care of issues so far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed virus & refreshed my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time , very knowledgeable & professional. A pleasant experience !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my computer and told us what to do in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUARD install my Echo Show system and Ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seaten setup and install Ring doorbell and cameras on my Echo Show 8 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good knowledge and perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    job well done ,took care of my lap top,then one of the Geek come out the house for follow up ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technican repaired my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technication repared my computer and explained what the problem was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    virus fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked out everything for virus and updated things that needed to be updated quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very complete

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward was polite & professional. I had several problems which he was able to solve. He gave clear & complete reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, knowledgeable and helpful. Help me understand the missing files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow but successful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, operating system got repaired and its working after several weeks of waiting for mother board replacement and whatever else. Normally these challenges are met and corrected within days, but this time we had to get another desktop computer and undergo quite a bit more expense, delay and challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How do I?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a really good job diagnosing and fixing a really obscure problem on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, knowledge agent. Desktop is working well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose took the time to explain everything to me .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose Cruz done an excellent job for me. He is a keeper.

    I would recommend this to a friend