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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1354 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,354 reviews
  • Rated 5 out of 5 stars

    Repair PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went through my hacked computer to render it functional again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visit from Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great. On time, answered my questions. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always excellent service from Will w/Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding in-home installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well except for the failure to transfer old addressbook. Jordan Hess was outstanding with installation at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service from Amanda

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent agent from Amanda. would ask for always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer ran faster after agent cleaned up garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent ran diagnostics and cleaned up space on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moises Hernandez

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly professional efficient I think above 3 words explains it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed computer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, explained everything and gave advice on problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job and great people excellent work when promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleared my computer which was threatening to shut down and delete my info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and got all my problems solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent arrived as scheduled and got the job don

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked out my computer. I had not had it checked after I moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced my computer & system!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the excellent service that we received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryan from Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always Bryan very professional and cordial, very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my computer! I was very happy w/his service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent fixed my computer, he was excellent!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came to my house and did what he could to eliminate trash off laptop and gave me some hints to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has the best and most outstanding agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles was thorough, trustworthy, and very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my new security On my MAC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A second visit because Webroot not working on my Mac. Had to buy a different security program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Geek Squad my TV works great I get so many channels !

    I would recommend this to a friend