Customer Ratings & Reviews

Agent looked ove the desktop and because the windows update was not loading properly that meant the machine would need to have a clean windows install. Picked up the desktop 3 days later with a new windows os installed and all software re-installed.

The agent understood immediately the problem, took in the pc and it was repaired in 2 days.

The Squad took care of my desktop and laptop computers in the time that they estimated. Very thorough and helpful.

the workers were fine, but the program I used was removed and I am LOST now !!

The agents helped me very well to fix my laptop and I appreciated it

All of the agents that I dealt with were on top of their game.

The Geek squad technician, Niya, has helped me two times. She is extremely knowledgeable and helpful. She has taken the time to explain and answer my questions thoroughly.

Took my 2012 Mac in after the hard drive un mounted. They had it fixed pretty quick been working ever since.

My computer was taken over by scammers but thanks to Geek Squad, they were able to get me back and running in a week. I shut down computer immediately when I realized what the scammers had done.

Your geek was great. I'm not savvy with this kind of thing and he explained my problem and his fix.

The agents checked my computer and phone for viruses. They were friendly, helpful and got the job done.

Very fast quick fixed problem same day super nice explained every detail

The Geek Squad did a great job repairing my computer which had become so slow it was unusable. They put in a new hard drive and reinstalled the operating system.

The Geek Squad did everything I needed to check out my old ill computer. No complaints. Friendly, helpful, supportive, kind.

Knowledgable and understanding service members in the Geek Squad at my BestBuy. I can't do everything when it comes to my computers, so it's nice to have them close to home for the projects that are beyond me.

The technitions were successful in removing the virus's in our home computer. We were pleased.

In-store service they are very knowledgeable and helpful.

The Geek Squad has by far given us the best diagnostic and repair service we have ever had. They are quick, knowledgeable and educational. They explain things in a way the customer can understand easy. Highly recommend!

The agents checked out my commputer promptly and notified me to come get it.

Had an appt and did not have to wait more than 5 min. Problem was easily resolved and did not have to leave my computer.