Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,295 reviews
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but I guess it was worth it. I just wanna make sure that my computer is saying from the seems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took good care of me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done quickly and everyone seemed concerned about my situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed a New Drive on my Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents were patient, knowledgeable, and delivered the results I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad customer service software modification

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The engineer removed a windows screen (malware?) from our laptop that we could not remove. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer driver issues!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents resolved my driver issues on my laptop. They were fast, efficient and got the drivers corrected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall experience and would recommend to anyone in need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They repaired my Pc really fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They attended to my needs they where courteous helpful and very fast in repairing my Pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely wonderful. Figured out the issue quickly and got it back faster than they said. Also I they even found a discount on the part I needed. Definitely recommend them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus removal and system updated.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ransom ware and virus on my computer removed, updated the data, Service person did a great work and explaining what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks have been very helpful resolving multiple problems with my wife's Dell PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my laptop in. It started running slowly. They did a clean up for me and then recommended a memory upgrade. Now it works like new. My grandchildren will have a reliable computer for their school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent lots of time trying to fix the problem with my computer. He was extremely patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleared problem quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed virus and my computer is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought in our laptop for virus issues and it was quickly repaired within a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the service fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service they check out my laptop. It has work great. No problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer was set up, odd assortment that takes up space removed, unit ready 4 days before projected order date! Very pleased. Was called and updated on progress as work was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the help I have had from Geek Squad. I can finally relax knowing I can get help as often as needed. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech guys, well mannered and sharp!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek boys are great helpers and help restore and add to my whole house systems, video and computers. Still ongoing work and purchases to be made and I am looking forward to seeing these great young men again! Richard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad did full security scan on laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very helpful and pleasant answer guestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took my computer in to the Geek Squad to check out a problem i was having. They were very helpful and courteous. They could not solve the problem, but explained everything to me. I will be buying a new computer in the very near future. Thank you.

    I would recommend this to a friend