Customer Ratings & Reviews
- Model:
- SB2020N-G6M
- SKU:
- 6344253
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the soundbar's sound quality, compact size, and affordable price. Many customers appreciate the easy setup process. However, some customers have experienced connectivity issues, remote control malfunctions, and compatibility problems with certain TVs.
This summary was generated by AI based on customer reviews.
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like it for one reason. Cannot listen to the sound bar and a headset at the same time. It is one or the other. The sound bar does have quality sound. Quite nice
I would recommend this to a friend- Pros mentioned:Compact size, Price
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and size this sound bar is great for our Rv for being so simple to use
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Sandman, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
- Cons mentioned:Stopped working
Sad sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 10 days then just wouldn't turn on. Had to exchange. The price was low so I guess I got what I paid for.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tammy, I am so sorry to hear you had a less than ideal experience with your TV. Thank you for your review. This issue is not common, so I appreciate you bringing it to our attention. If you have exchanged this TV for another VIZIO and have any questions or need assistance, please feel free to reach out to us again by going to support.vizio.com and clicking 'contact us'. Thank you.
Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to go with our Visio tv and it always muted when you pause.tried to trouble shoot and still issues.
No, I would not recommend this to a friendOk for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what I expected but based on the reviews, it's good for the price it is. I'm not disappointed. I think I was looking for it to sound like surround sound.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Sheeela, VIZIO’s Sound Bar audio systems are designed to give you crisp, clear audio that fills the entire room. If you’re looking for a more Theater-like experience, we do offer sound bars that come with a wireless subwoofer, rear speakers, and a new line of Atmos Sound Bars that give you overhead audio for the most immersive home audio experience. If you’d like some help adjusting the bass level on your sound bar, or have questions about our Sound Bar line, please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
I've seen better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shuts off and disconnect every time you turn off the TV you have to pair it every time you turn the TV back on I don't recommend it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MrHightech, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Better options available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money but relatively weak sound quality it’s nice for a bedroom but hearing it in a more open space just makes it sound lackluster.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Thatguy, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
- Cons mentioned:Remote control
Would not sync well with Samsung.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use 2 remotes to work our new 32" Samsung TV. Vizio 2.0 soundbar did not sync well with the Samsung TV
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Mel - we're sorry you're having issues connecting the two devices. If you give us a call, our technical support team can try to help. You can text, email, call or chat with an agent at support.VIZIO.com.
- Cons mentioned:Remote control
Open Box Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to use it. There wasn't a remote ontrol in the box. I have contacted Best buy they said it was sold as an open box so it's my problem now. I have been dealing with Vizio now. They have sent me 2 remotes, both the same and NEITHER work on the sound bar. I refuse to buy from Best Buy... I get better treatment from a Pawn Shop.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Soundbar, missing remotes like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
LG 65” OLED great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup the TV and discovered I had been given an incompatible remote. Called local store and was told, “The TV guy is busy right now and can’t come to the phone. Call the 800 number.” Called the ‘800’ and was told the local store needs to order the correct remote. Called the local store talked to the ‘TV Guy’ who tried to find the correct remote. When he finally identified the model number he said it was no longer available. Then suggested I look at eBay for a universal remote which would only have partial features. At that point I asked to speak to the manager. Manager tells me I bought an ‘open box’ TV and it didn’t include a remote. I said, “Well I was given a remote just an incompatible one.” He again mentioned I could BUY a universal remote that would not be full featured. I said, “You expect me to be satisfied with a remote that only has partial functions? If that’s your solution you can come and get this TV!” He then asked if I had paid for delivery? I said, “Do you realize I just purchased a complete kitchen of KichenAid apliances from you? I would think you would be interested in keeping me happy.” At that point the manager said they would give me a remote from a new TV and it would have full functions. I couldn’t help but think I would have received much better treatment if the manager I was talking to was the owner of a local store,
No, I would not recommend this to a friendPump up the Volume
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It met my expectation, it was an open box discount and since I had the same brand TV thought that they would work together fairly effortlessly
I would recommend this to a friend- Cons mentioned:Connectivity
money could be better spent on more quality system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is not working with aux input. Hooked up to projector and sound cuts in and out for a good portion of the movie
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Dave, your sound bar should provide a stable audio signal however this can be affected by audio signal or connection type. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the sound bar up and running for you and verify your signal type and connects. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but every once in a while, it will make a trembling noise and make the sound quality poor. Other wise I would give it a higher rating
No, I would not recommend this to a friendVizio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound bar for the price. If you have the money to get a better one i would recommend doing so. But as a starter sound bar not bad
I would recommend this to a friend- Pros mentioned:Sound quality
Okay, but cuts out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great sounding bar when it works, however it will cut out every now and then and have to restart it.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .If the sound bar is cutting out, it could be an issue with the connection. Make sure the cord is plugged in securely to the bar and TV, if you're still having issues after that, give us a shout at 855-833-3221. One of our agents would be happy to help you.
Works ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the sound no better than what was coming out of the TV
No, I would not recommend this to a friendVizio sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not as good as I saw in reviews. Again, a vizio product. No thanks in the future!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear this sound bar didn't meet your expectations. If you're looking for a more high performance model we do offer larger sound bars and setups that come with externals subwoofers and surround sound speakers. If you can give us any more feedback on how to improve your experience visit support.VIZIO.com and click on contact us, we'd love to hear from you.
Great sound for a basic tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but the light on remote is dim and not able to see the keys in the dark. Was a little difficult to setup.
I would recommend this to a friendGreat for what I needed it for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it to improve the sound for our tv. Need to get a speaker to go along with it
I would recommend this to a friendEh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I mean it’s not that great but it’s a small room so it works. Base is okay. Not that great as well
No, I would not recommend this to a friend