Customer Ratings & Reviews
- Model:
- SB2020N-G6M
- SKU:
- 6344253
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the soundbar's sound quality, compact size, and affordable price. Many customers appreciate the easy setup process. However, some customers have experienced connectivity issues, remote control malfunctions, and compatibility problems with certain TVs.
This summary was generated by AI based on customer reviews.
Poor sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was terrible Very bad sound quality took it back and bought a Bose from Costco
No, I would not recommend this to a friendVizio sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get a remote when it was shipped. Not great sound quality but good enough for a small room.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Daniel, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices your listening to on your sound bar, and ensure they’re not having any issue and allow us to look into your missing remote.
Sound stops working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cuts out and in while watching a television show when it worked correctly was a great sound
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Nothing19, please contact our customer support at 877-878-4946 for assistance with your sound bar.
The device operated intermittently.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product because I was unable to get it to operate consistently.
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get my tv to recognize it and I wasn't able to get it to work
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Justlory - we’d really love you to speak with our customer service team. They’ve got a few questions about the TV you're trying to connect to the sound bar. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar wasn’t I thought was very low quality for being a Vizio sound bar.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Nathaniel. VIZIO offers a wide range of sound bars. If you’re in a larger room, or are looking for more boom check out our SB2021n-G6 that comes with an external wireless subwoofer to add more bass to your favorite movies and music. We’ve also got our line of Atmos Sound Bars, which offer rear surround sound speakers and overhead audio for a cinema like experience right in your living room.
Crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is low and quality is bad. Hookup was easy with everything you need in the box.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi BigD, if you sound is low or quiet, there may be a setting in one of your devices that needs to be adjusted. If you could reach out to support at 855-833-3221 we'd appreciate the chance to help you.
Little low bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality overall. Might be good for a very small room like bathroom
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .VIZIO’s Sound Bar audio systems are designed to give you crisp, clear audio that fills the entire room. If you’re looking for a more Theater-like experience, we do offer sound bars that come with a wireless subwoofer, rear speakers, and a new line of Atmos Sound Bars that give you overhead audio for the most immersive home audio experience. If you’d like some help adjusting the bass level on your sound bar, or have questions about our Sound Bar line, please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
You can't control the bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this you can't adjust the bass so you have to put it away from you.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Nick, this sound bar does have an individual bass setting for adjusting bass audio. Please contact our customer support at 877-878-4946 for assistance with changing this setting.
Bad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound can not connect to tv. Needs better sound quality
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello,
Sorry to hear you are experiencing issues connecting this to your TV. What method are you using to connect this to your TV? I would recommend using the included digital optical cable. If you have any questions or would like assistance you can reach our tech support team by going to support.vizio.com and clicking 'contact us'.
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t happy with product. Didn’t want to use multiple remotes.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Patclm, thank you for your feedback on your sound bar. If you choose to purchase a VIZIO sound bar in the future you can look for a feature that this sound bar has called Learn remote. This sound bar will learn the Volume Up, Volume Down and Mute from your television remote to allow for control of your devices with one remote.
- Cons mentioned:Compatibility, Connectivity
Unable to get it to connect to 4 different TV's
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great deal for the size of the soundbar. However after having spent the better part of a Saturday afternoon attempting to get it connected to the 4 different televisions I can say that it does not work at all outside of connecting via Bluetooth to my phone. That was a highlight of the afternoon having something to listen to after wasting my time hearing the "searching" every 15 seconds or so when it was attempting to connect via the optical cable or the RCA cables. I don't know if I had a faulty one or not but you would think that after attempting to connect to a brand new Samsung QLED, 2 different LG televisions and an older Vizio television that at least one of them would have worked but that ended up not being the case. I am returning this one today in the hopes that I can find something that will actually connect and work.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Coachwill,
Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Power issue
Not long lasting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Over time it will not come on and you will have to reset it by unplugging then hold the power button down for 10 seconds.
No, I would not recommend this to a friend - Pros mentioned:Bass, Price
Deceptively Impressive - Awesome Bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this back when it was on sale for $79.99. Buying one for the second room. Hook it up to the optical port and set your TV for Optical. This sound bar can also belt out low freq. bass (you can adjust the treble and bass levels if you care about not disturbing your neighbor next door). ;-) Highly recommend.
I would recommend this to a friend Good while it lasts.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid soundbar for general tv support use while it works. I didn't have high expectations, but the price was right and sound quality achieved what I needed. However, its lifespan reflected the low cost. It completely died a bit after the 3 year mark with a use level at a few times a week for approximately an hour each time. No regrets while it worked and I paid less than $100 for this item. I'd probably just spend more next time for a product that will actually last.
No, I would not recommend this to a friend- Pros mentioned:Compact size, Sound quality
Don't let the size fool you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to shop around a lot because the space for the soundbar is only 24" wide. Of course quality mattered as well. Made the right decision! Perfect match for the 32" Westinghouse behind the bar. Nice rich, full sound. Very happy with my choice.
I would recommend this to a friend - Pros mentioned:Easy setup
Excellent price and good Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a Vizio sound bar so that it would work seamlessly with the Vizio tv remote. The setup was easy and I was surprised how great is sounds considering how inexpensive the sound bar was. If all you want is a sound bar to give your television volume a boost then this bar is for you. I am very pleased. The biggest thing I noticed is we normally kept the television volume level at between 35 and 40. With the sound bar 15 is plenty and the sound is much fuller. Great buy
I would recommend this to a friend - Pros mentioned:Compact size
Perfect for a Den.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something loud for my 40" smart TV downstairs. This is perfect for the price. Small and sounds great. If you're looking for a primary surround sound system with a ton of bass for your 70" Vizio this is not what you want.
I would recommend this to a friend - Pros mentioned:Sound quality
Would only connect via Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG TV stopped working last week so I waited until the Black Friday deals started to buy a TV and on a whim, bought this sound bar to add volume to the typically weak TV speakers. When I was installing and connecting the sound bar, the only method I could get working was the Bluetooth connection. The optical connection kept yelling at me that the "connection not supported", even when using the included optical cable. I attempted the optical connection with every sound setting option on my new Samsung TV. When it was paired with the TV, the sound quality was great for such an inexpensive sound bar, but the video and audio synch was way off, making everything look like an old 70's Kung Fu movie.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi ftcgolf, If you're getting the 'Not Supported' error, you'll need to change the digital audio output on your Samsung TV to PCM. That should get you up and running. If you're still having trouble, or can't find the setting our VIZIO support team would be happy to help you out. Just visit support.VIZIO.com and choose 'Contact Us'.
- Pros mentioned:Compact size
Surprisingly an acceptable sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on some reviews I thought it might not be a good product however I was pleasantly surprised. We didn't have room for a larger unit and this one fit. We use it in a small bedroom for a small TV as an upgrade over the built in speakers. In that scenario I would definitely recommend this item if you can get it on sale. I got my Comcast remote to control volume. Can't use the Comcast remote to control power,
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello LBNJ, thank you for reviewing your sound bar. If you have any questions or concerns about your sound bar in the future please reach out to our customer support.