Customer Ratings & Reviews
- Model:
- SB3831-C6M
- |
- SKU:
- 3857021
Customer reviews
Rating 4.6 out of 5 stars with 672 reviews
(672 customer reviews)to a friend
Customers are saying
Customers have good things to say about the sound quality, Bluetooth connectivity, easy setup, and price of the 3.1-Channel Soundbar System with Wireless Subwoofer. Many customers rave about the sound quality, saying it is great. Others appreciate the convenience of Bluetooth and the simplicity of the setup process. The price point is also seen as a positive aspect, with customers feeling they are getting a great value for their money.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money; this is much better than the factory speakers on the TV.
I would recommend this to a friendRated 4 out of 5 stars
Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is loud and clear I like the sound quality good for the room
I would recommend this to a friendRated 4 out of 5 stars
Surprising!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This small unit packs quite a punch. Perfect for use in my bedroom.
I would recommend this to a friendRated 4 out of 5 stars
Changed my experience listening to TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the sound bar now that I read the instructions. LOL.
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something simple and easy to use and this is it
I would recommend this to a friend- Pros mentioned:Bluetooth, Price
Rated 4 out of 5 stars
Decent sound bar for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this sound bar for the tv in my bedroom. I wanted a sound bar that put out decent sound but didn't take up too much space either. It has taken a few weeks to get used to. The remote control is small and there is no LED display on the bar itself with written words what setting the bar is presently on ( only white lit up dots in a vertical row, the more dots lit up the higher the treble or base etc. the fewer the dots the lesser the treble or base) so if you wish to adjust the sound at night in the dark, it takes some getting use to. So you have to know where the specific buttons are on the remote and adjust the "white dots" up and down to adjust the sound to get your desired effect. I would have liked the sub woofer to have a deeper bass level but for a small room, apt, or condo it works adequately. The bar is Bluetooth capable so you can stream music from your Bluetooth connected devices which is a nice feature. Although I admit I have had some difficulty resetting my sound bar back to the tv each and every time after I do this. It seems to cycles a few times before I can get to reconnect to my tv sound via optical cable. An Optical cable is included in the package with this sound bar. It is short in length but does the job and can save some money. All in all for the price, it is well rounded, does its job, beats the tv sound and after some getting use to it I would recommend it if you want a no frills bar and woofer for a fair price.
I would recommend this to a friend Rated 3 out of 5 stars
Not a ton better than TV speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There wasn't a drastic sound quality increase after installing this with my samsung TV. I suggest something with a little higher quality and louder sound.
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
The sound is excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not looking to pay this much but I am glad I did. The sound is very clear which is important to me. Also, the bass is very satisfying It has a pretty deep rumble. When I play music through it it sound really good too. Gets pretty loud and I don't even turn it up all the way and you can still hear it throughout the house. I was looking at another model that was $30 less when I thought that while I was here I would go ahead and give this a try. I was very glad I did. The sound difference was huge and I was sold. Like I said it was more than I wanted to pay but the truth is I would not have been happy with anything less.
I would recommend this to a friend - Cons mentioned:Echo
Rated 1 out of 5 stars
Vizio - 3.1-Channel Soundbar System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System volume jumps to higher or lower quickly and sometimes unexpectedly depending on tv show and channel. Not sure why? Also, with subwoofer there is an echo. Not too pleased with system. Would return however threw box away, so will have to make do with what I have.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We're very sorry to hear this! This is definitely not what we'd expect, and want to help you get up and running as quickly as possible. Please contact our support team at VIZIO for support at 1-877-878-4946 or chat.vizio.com so we can help you with this.
Rated 3 out of 5 stars
Very compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume seems to be a little tricky. Sometimes level 3 will blow you out of your seat and other times you can't even hear it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit for my theater room. It has ok sound but it is always out of timing with whatever it is hooked up to.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SB3831-C6M. We’re sorry to hear about your difficulties. It is extremely rare for this to happen, as we strive to deliver the highest quality product to our customers. Please contact us at 1-877-878-4946 and we would be happy to help you out with this and answer any additional questions you may have. Thanks! – Melanie
Rated 3 out of 5 stars
Soundboard shuts off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good price and better than no surround sound but sometimes it decides to turn itself off.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SB3831-C6M. We’re sorry to hear about your difficulties. It is extremely rare for this to happen, as we strive to deliver the highest quality product to our customers. Please contact us at 1-877-878-4946 and we would be happy to help you out with this and answer any additional questions you may have. Thanks! – Melanie
Rated 1 out of 5 stars
no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like a garbage can hitting a brick wall. I shoulda got a better one for a few more dollars.
No, I would not recommend this to a friendRated 1 out of 5 stars
horrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible..didn't sound anything like it did in the store.
No, I would not recommend this to a friendRated 3 out of 5 stars
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish we would have saved our money and spent it on something else.
No, I would not recommend this to a friendRated 3 out of 5 stars
soundbar to short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.soundbar should have been longer and woofer doesn't produce enough base
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SB3831-C6M. I apologize that you did not get the sound quality you had expected from our sound bar. Typically these types of issues can be resolved by simply changing a few settings, and I want to assure you that Vizio offers World Class Tech Support for issues just like this. Please contact us at 1-877-878-4946 and we would be happy to help you out with this and answer any additional questions you may have. Thanks! – Melanie
Rated 2 out of 5 stars
Don't Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up doesn't work to well, got it so I could eliminate the TV speakers, just doesn't work right, called the manufacture and they really didn't know what they were doing, waste of money
No, I would not recommend this to a friend- Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Very home theatre like system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent about 2 weeks researching and going to stores to listen to different kind of sound systems and I chose this one even though it's not the most expensive, but WOW is the sound great, would reccomend over the Samsung or Sony sound bars anyday, will be getting another one for the basement
I would recommend this to a friend Rated 2 out of 5 stars
Quite easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not clear - bit echoey; also sub woofer doesn't work well unless a lot of bass.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SB3831-C6M.
There are many audio adjustments that can be made in the soundbar to affect this. We recommend customizing these to find the best options for your setup.
If you have any additional questions please feel free to contact us at 1-877-878-4946. Thanks! –Collin
Rated 1 out of 5 stars
sounded good for a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good product with deep consistent sound. Less then one month after the manufacturer warranty was up the subwoofer would not power up. Vizio does not do repairs so now I have to find a local repair shop and spend more money on it. Very disappointed and would never buy Vizio again for sound!!!
No, I would not recommend this to a friend







