Customer Ratings & Reviews
- Model:
- D40f-J09
- SKU:
- 6465459
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 40" Class D-Series LED 1080P Smart TV's picture quality, ease of use, and its smart TV functionality. Many also appreciate the TV's price and lightweight design, making it easy to set up and place. However, some customers wish for improved Bluetooth compatibility and a better remote control. The lack of Bluetooth and remote control issues are the main drawbacks reported by some users.
This summary was generated by AI based on customer reviews.
How smart is it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected at all. It tends to have its own mind.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for the kids playroom, picture is what you'd expect, not great but not the worst in this price range. The sound is beyond terrible... TV speakers are awful to begin with but this one is shockingly poor.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Eric, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
D-series TVs lock up on commercials
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, but locks up on certain channels, audio OK but video freezes. Must change channels to restore operation. found identical problem on 1-40" and 2-32" D-series, so this looks like a software or firmware problem. Returned all 3 sets to Best Buy.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello OrbyTVReceiver, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
- Pros mentioned:Picture quality
Good TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my master bedroom. It’s a good size. Not to large for a smaller room. Very easy to start streaming with my TV apps. Love it!!!! I’m buying a larger one for the living room next week.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Danielle, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but do not like smartcast. Roku is better.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Returned, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Netflix Frequently Craps Out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine while it’s working, but crashes two or three times in an hour, requiring me to startup the Netflix app and re enter my show. Not ideal. I’ve only owned it for two weeks and bought it new so I’m definitely disappointed.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Underwhelmed, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful, such a disappointing purchase. The processor is painfully slow and the TV often has trouble even turning on. The excessive number of streaming apps is essentially useless, as they take so long to load and there is consistently some sort of interruption when trying to watch something. Just spend the extra $50/$100 for a TV that isn’t VIZIO.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello emb660, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Green screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like Vizio tvs but for some reason this one seems to freeze and go to a green screen at times. The tv is also my sons and is only really used on the weekends. Being a new tv I expected it to be better.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Disappointing purchase, a big let down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked fine the first few hours. The next few days of using the TV resulted in a white crash screen a few times, difficulty connecting to vizio sound bar and a tremendous input lag from the remote to tv. Weirdly, this tv responded to the remote of my tower fan which was very annoying too. This may be a good product for some but expect a less average performance from this tv. Image quality was clear but sound was faint.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Abby, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Remote control
Remote stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote has stopped working. It's not the batteries b/c they're new so?? We use a fire stick which is the only reason we have not attempted to get our money back.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello FaultyRemote, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Pros mentioned:Picture quality
Visio Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, great picture. Only problem I have is Apps keep crashing. I did factory reset that just made it worst. I wouldnt buy another Visio
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Steve, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Viseo sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't know the difference between cable and streaming and their support is off shoreand terrible.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Bad TV even with low price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV when it works it is ok. The sound quality is not great. If you crank up the volume the sound will get distorted and the TV tends to get vibrated with high volume sound. If you have Spectrum TV and want to watch TV without the cable box, you are out of luck. Spectrum TV does not support Vizio. There is no Spectrum TV app to download. It only works for a week then quit working. Could not turn it on one morning so I have to return to Best Buy. Get Samsung instead.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Coffeemaker, in today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving our customers access to as much streaming content as possible. We are actively working behind the scenes creating new partnerships and adding more content to your catalog through Auto Updates. If there’s an app you want to watch that’s not featured, you may be able to cast it using Chromecast or Apple AirPlay from your mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.
Not working in less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 0 stars if i could. Right under a year and its officially done for. The tv turns on but it keeps cycling through trying to connect, shuts down, restarts by itself and goes thru the same process over and over again. Tried reboot, factory setting, disconnecting and nada. I wish we did more research because once i looked it seems to be a common issue with vizio. This is my 1st non-samsung tv, i dont plan on ever trying this brand again, very disappointed
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Genesis, we’re sorry you’re having difficulty using some SmartCast features. Please visit support.VIZIO.com for current detailed troubleshooting steps. If you have any questions or need any assistance, please don't hesitate to also use the 'Contact Us' button to get in touch with VIZIO's award-winning technical support team.
- Cons mentioned:Speed
Vizio tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow tv. Not recommend buying it. just spend the extra $100 and get a known brand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Flower25, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Don't do it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this terrible TV. First day I was so impressed, quick reception, not much lag. Since then I've had nothing but issues with the server shutting down. You can't download apps (including ESPN), and it lags on several platforms. There's a reason it's so cheap. Complete pain in the butt and right now I'm having buyer's remorse. Don't be me.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello mfd211101, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Bluetooth
Terrible software
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lags, freezes, loses internet connection regularly. We have to unplug it to reset multiple times a day.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Drew! Sorry to hear you're having so many issues with this one! I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Bought it twice, both stopped working. Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these TVs within the past 2 years. The first one stopped working around 9 months and I thought that it was just a defective tv. I just bought a new one recently and not even a month into using it, it slows down to the point where it takes hours for me to even use. This TV is very badily made. I thought it was good for the price, but you are better off getting a different brand. This one is absolutely trash.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Channon, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Vizio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was hard to come on & would go off on it’s own. Couldn’t get to go channels sometimes Had to return it to store. Found out because of the way I bought the warranty they didn’t want to return it. They wanted to try fix it. I have never been told that a specific way a warranty was made a difference. So beware if kind of warranty you get
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Keurigkelite, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Vizio troubles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is terrible, the smartcast is slow, and no Ethernet connection. Service response is good but they do not correct the problem
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello davelab, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.