Customer Ratings & Reviews
- Model:
- D40f-J09
- SKU:
- 6465459
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 40" Class D-Series LED 1080P Smart TV's picture quality, ease of use, and its smart TV functionality. Many also appreciate the TV's price and lightweight design, making it easy to set up and place. However, some customers wish for improved Bluetooth compatibility and a better remote control. The lack of Bluetooth and remote control issues are the main drawbacks reported by some users.
This summary was generated by AI based on customer reviews.
Disappointed in Brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, The TV started out great but 3 weeks later it was not working properly, did not respond to apps, clicked on a selection and it would not turn on Etc.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .There could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Bluetooth
Dont buy this tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst!!! It keeps losing my info. I have to reset over and over. My internet wont connect to it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Broken on/off button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit I purchased had a broken on/off button, however I didn't find out it even had an on/off button until the next day when I was trying to get assistance downloading an app. The button did not move when I tried to push it to turn the TV off to reboot. There was nothing obvious to define there was even a button there. I returned the set and bought a FireTV instead because the app I wanted could not be downloaded to the Vizio. It could only be cast. That is not why I purchased the TV.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mignonette, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Missing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing remote we can’t use the tv without it. Went to the store and they didn’t offer a replacement only the buy option
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello EugeneB, I am sorry to hear about your missing remote! I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to see if we can help out in any way. A great alternative until then could be the free VIZIO Mobile app. This free app only requires that your mobile device and your TV be connected to the same home internet network. After downloading and opening the app, you will be taken through some quick setup steps.
Vizio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy a Vizio again. TV freezes a lot. Should default to regular TV instead offree channels that I hate like CNN, Disney, MSNBC
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Viking, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds go ahead and plug the power back in and try again. If issues persist or you have any questions, please don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
What a Waste of Money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an absolute piece of crap. Died within 3 months of purchase. I should never have bought a Vizio again. I switched to Samsung 8 years ago and now Sony for the last two years. My bad for expecting a better quality product. And, no, I’m not interested in a warranty exchange for a likely refurbished product. I expect a product that I purchase to last more than two months from NIB.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello amarks94070, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Sort of Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality isn't that good. It works, but definitely will buy an additional sound bar or speaker
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DallasM, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
- Cons mentioned:Bluetooth
Vizio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work correct always loses internet connection and freezes
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds go ahead and plug the power back in and try again. If issues persist or you have any questions, please don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Please Look Elsewhere
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not bother purchasing this worthless television. It will never work properly for more than a few minutes at a time, constantly turning off at random and moving at its own pace when it does decide to actually work. Save yourself the trouble and spend an extra 50-100 dollars for something that you can actually depend upon for more than an hour.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello sreggaj, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV! It always has something wrong with it and almost never operates correctly. Dunno if it's a bad TV or overall product.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JAL2, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Unfortunatly quality has diminished
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to love this t.v. The apps either wouldn't load/buffer or would shut-off in the middle of a show. Returned it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
I wish I could return it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vizio Smatcast operating system is trash. It shuts off for no reason and takes a while for it to be turned on again. It disconnects from wifi. A recent update to Smartcast seemed to have broken the tv but it turned on a couple of hours later. I had to get an Amazon fire stick because Smartcast has limited apps.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello HBB1, we’re sorry you’re having difficulty using some SmartCast features. Please visit support.VIZIO.com for current detailed troubleshooting steps. If you have any questions or need any assistance, please don't hesitate to also use the 'Contact Us' button to get in touch with VIZIO's award-winning technical support team.
No to vizio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to turn on, picture quality is fine. I prefer Samsung
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Disappointed, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work all the time. Takes forever to load or it wont connect
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jjjjj, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Prices cheap for a reason
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stopped working after 2.5 months. Sometimes the power light would blink and then fade out and turn off. lf it did turn on, it would start with the Terms & Conditions and after I would plug all that info back in as if I just purchased it, it would turn off in less than two minutes.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Lonnie, we’re sorry you’re having difficulty using some SmartCast features. Please visit support.VIZIO.com for current detailed troubleshooting steps. If you have any questions or need any assistance, please don't hesitate to also use the 'Contact Us' button to get in touch with VIZIO's award-winning technical support team.
Buyer beware of this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly built TV. No hdmi . . ., no manual buttons . . .
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello KBWalk, thank you for taking time to leave us your review today. The model D40f-J09 absolutely does have two HDMI inputs along with a manual button under the remote sensor in the bottom left corner of the TV that will change inputs and power the TV on and off. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Low cost tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a low cost tv an you don’t get many features, the video display is no bright
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Network, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Would Not Connect to Home WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my wife to use in her workout room to stream classes. This TV should have fir the bill perfectly however, the TV would not connect to our WiFi after many failed attempts and direct assistance from Vizio Tech support. Tech support eventually recommended I return the TV which I promptly did.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BrianM, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool TV, quit working 2 months in. Good thing we got the protection plan
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello budddy, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Poor picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality. Stand was uneven. I would not recommend this
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mngirl, can you give us some additional details about the issue you are experiencing with the stand legs and picture quality? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.