Customer Ratings & Reviews
- Model:
- D40f-J09
- SKU:
- 6465459
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 40" Class D-Series LED 1080P Smart TV's picture quality, ease of use, and its smart TV functionality. Many also appreciate the TV's price and lightweight design, making it easy to set up and place. However, some customers wish for improved Bluetooth compatibility and a better remote control. The lack of Bluetooth and remote control issues are the main drawbacks reported by some users.
This summary was generated by AI based on customer reviews.
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is garbage. 3 months in and it doesn’t work. Spend a few extra bucks for an LG. This isn’t worth it. Support is a joke. Sound and picture quality aren’t any good. You get what you pay for. However, I’ve never had a tv break after 2 months. Total garbage
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello joshs987, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Very very upset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only give this a one star because I purchase this t.v for my daughter who was going away to college yesterday after moving her in her dorm room, I unpacked the television to hook it up for her in there was no power cord inside the box so so very upset in my daughter is 200 miles away from me. With no television.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kina, our apologies that your daughter's TV didn't come with the power cord. If you purchased it from a 3rd party re seller, it's possible that something happened to remove the power cord that was outside of our control. If you could contact our customer service team at 855-833-3221, we'd be happy to see if we can get a power cord supplied to you.
Poor TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is working poorly and I plan to return it. The shows get stuck on loops if you fast forward or rewind it. The volume just keeps going up if you tap the volume button a few times.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is junk. Wish I would have went with a Samsung like I have in all of the other rooms in my house. This tv gives a blank screen when you turn it on half the time, and when it does work it freezes! The only way to fix it is to unplug it each time. Will never buy Vizio again.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ABC123, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds go ahead and plug the power back in and try again. If issues persist or you have any questions, please don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Arrgghhhh!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible unit. Hard to program and use. Not worth the price
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Poedunk65, can you give us some additional details about the issue you are experiencing with programming? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Lower quality than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty janky, doesnt connect well. Lower quality than i expected i guess
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Yagotit, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Not A Good TV For The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor on this TV is terribly slow. Even after updates, this TV performed slowly from switching apps to settings. Picture was fair at best but if it’s moving slowly, the rest is pointless. Def not Vizio’s best model. I returned this TV and went with a different brand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Bee1200, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected for the price and function for the cost.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Nnjjjjjjjjjjkiiiiijhh, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to keep reset the tv would not recommend this product
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jeff, can you give us some additional details about the issue you are experiencing? What is causing the need to reset the TV? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Please do not waist your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it has problems with freezing ever since I got it and Best Buy only gives u 15days to return so with work and life I only set it up and used it twice b4 the cut off return. Picture quality is also for the birds
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Purchasedvizio, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is not worth it. The HDMI ports do not work. The smartcast does not load. My older Panasonic tv worked better. Also POOR sound quality. You’ll need to buy a speaker bar just for decent sound.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rob85, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Wouldn't buy again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for less than a year and it barely works. It struggles to load the home interface to select an app and when it finally does load something like Netflix, it disconnects from the wifi 50% of the time.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Dorsch, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not good.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working, said it can only cast from an apple device. Gave it about a week to see if it can update still wasnt working did all the reset information online nothing worked taking ot back now.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello SeriesS, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Waste of money. Lacking features all TVs have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Completely regret buying and installing this television. You cannot use with AirPods, and is not allow you to watch DISH Anywhere. This television does not offer that app??? Unbelievable.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello mtnmim, VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Do not buy. Buggy and had to restart by unplugging from the beginning then only got worse by having to do so daily. Now nothing works and I’ve only had it about four months at most.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello KelseyC, sorry to hear that you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad voice clarity
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad tv. I have tried for months to get the voice clear on this tv. I have also contacted Visio and it still is not clear. I ordered a new tv and want to return this one but they say it is past the return date.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Badvoiceclarity, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Tv problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in January of this year 2022 For some reason I’m already having problems . Tv does not want to to turn on I have to unplug then reboot system works for a few days then it happens again
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Natalie, sorry to hear you are not having a smooth experience with the TV powering on. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Pieces of junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just took this back to store; second time on a Vizio tv. Both were slow to load Home Screen, had sound issues, apps wouldn’t work in Smart Cast. I had to reset both twice because they’d go blank!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello TomT, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Cheap for a reason
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 weeks of purchasing, it started glitching. Had to input all my account info into multiple apps and system in general. Going to return it and get something better.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Stay away from this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a great tv. If you watch it for more than a couple of hours it freezes up like it is buffering and you can't do anything. You can't even turn it off, it has to be unplugged to reset it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Suzyd, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.