Customer Ratings & Reviews
- Model:
- D40f-J09
- SKU:
- 6465459
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 40" Class D-Series LED 1080P Smart TV's picture quality, ease of use, and its smart TV functionality. Many also appreciate the TV's price and lightweight design, making it easy to set up and place. However, some customers wish for improved Bluetooth compatibility and a better remote control. The lack of Bluetooth and remote control issues are the main drawbacks reported by some users.
This summary was generated by AI based on customer reviews.
Christmas gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Christmas gift haven’t gifted yet, it is my daughter’s birthday and Christmas
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have concerns about the tv it gets frozen alot of times and i have to keep rebooting the tv because the volume works sometimes when it wants im very concerned i will like for somebody to get back at me please thank you
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Television, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Great transaction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv great price and fast delivery…………………………….!!
I would recommend this to a friendIts not the same like my old samung 8s better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone droped my new tv on the floor then had the nerve to take it back without me knowing. Its not working the same
I would recommend this to a friendBrand response from VIZIO
Posted .Hello user711471, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Just ok pretty good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers sound tinny and cheap. Also need to turn off auto off to use airplay.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
- Pros mentioned:Picture quality
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any apps that you download on this tv will constantly lag or crash. It renders everything unwatchable. Visually it’s good, but prepare to watch it lag for minutes on end. Adjusting the volume alone will wig it out. It’s cheap for a reason, I’m returning mine asap. Don’t get this tv.
No, I would not recommend this to a friend - Cons mentioned:Speed
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, slow, turns off, now doesn’t even work at all just took a crap on me, barely have had it a little over a year. This is the second vizio tv with the same issue. Horrible brand, dont waste your money.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jessica, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Speed
Barely ever works.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Tv ahout 9 months ago to go in my spare bedroom, so it doesnt get used but maybe once a week or every 2 weeks. Its insanely slow & takes more time trying to load than it does playing. Waste of money
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Alygee1, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Speed
Very slow TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would most certainly steer away from this TV. It is very slow. Other brand TVs on the same network are lightning, so I can’t blame the internet. It’s just flat out a cheap TV
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello PatrickK, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
DO NOT BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this TV if you are solely using it for the streaming capabilities. I got my TV around Christmas 2 years ago, and started experiencing problems 3 months into owning this TV. The problems I would face are stalling, freezing. and/or restarting of apps throughout the TV, especially Netflix. Relating to Netflix usage, my TV will often stop and either bring me back to the home screen or freeze with a black screen forcing me to have to manually turn off my TV due to loss of my remote controls on the TV. Needless to say, I am generally dissatisfied with this TV and I would not recommend this TV to a family or friend of mine.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello noremac1, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Poor Quality and Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In 20 years, I've owned 6 flat screen TVs and never had a single issue until I bought a Vizio 40 Inch 4K (don't make them anymore). After only 18 months - the picture started having issues and with a warranty of only 12 months, all Vizio could offer was a 20% discount on a new TV. No suggestion of fixing - just, sorry, buy a new TV from us. One could say my mistake was not buying an extended warranty but again, never had an issue and never even imagined a company would only provide a 1 year warranty.
No, I would not recommend this to a friendTerrible spound and no way to switch it off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this set is miserable. There is cabinet vibration with every bass sound. It's like a buzzing. I thought I could just buy a sound bar and fix that but no way. There is a setting in the menu to turn off the speakers in the set but it DOES NOT work. Even when the setting is switched to off, the speakers are still active so there is no way to avoid this issue. Unfortunately it took me 16 days to discover all these defects and it can't be returned. So to the county incinerator it goes. I guess the only option for me is to remove the back cover and cut the wires going to the speakers.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Garydoug, sorry to hear that you're having trouble with an audio vibration. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
- Cons mentioned:Remote control
NOT WHAT IT USED TO BE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality sound and slow remote. Vizio is not making the same quality product as compared to five years ago.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello CONSUMER, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
This TV is exhausting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first smart TV I’ve ever owned and it makes me never want to buy another one ever again. It crashes and freezes literally every time I use it. Not even just once, it will freeze multiple times. I have to physically unplug the TV a minimum of 2 times every time I use it as no buttons will work to take me out of an app. Apps don’t work half the time and I receive error messages. Every time there’s an update and I moved apps closer to the front, they move right back down the line.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello brainchocolate, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds go ahead and plug the power back in and try again. If issues persist or you have any questions, please don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Laggy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has everything you want! Apps and Apps! BUT IT LAGGS SO MUCH! The remote itself lags just scrolling and turning up and down the volume or channels. Very annoying.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kchey, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Short term but still very mediocre
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for about 6 months, then absolutely terrible. It goes haywire with volume, screen,etc. don’t recommend except if you want something cheap and very short term
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nikicecilia, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume doesn’t work very good in this tv turned the volume to max and sound is very poor
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MariaE, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
No audio to external speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV speaker works but will not output signal to external speakers. Several calls to unhelpful Vizio tech support, finally got a helpful tech, spent over an hour with him, tried everything, nothing worked. He said there was a software issue and he would push a software patch through. Days later, no results. Returned TV. Bought a Samsung. No problems.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello KMBush, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Waste of time, and money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had issues connecting, AND blown speakers. The service through Vizio offered to replace the TV more than once, then eventually refused to do so. Totally waisted my time over a week and several calls. I’d buy a different brand entirely if I were you. Returning this one to go a different direction.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello josephbpdx, at VIZIO we pride ourselves on our award-winning customer service and tech support policies and procedures. What you’re describing isn’t our procedure for resolving this problem. I’m worried you may have misdialed or spoke with a different organization, since our policy is that we will service VIZIO devices under warranty coverage. Please do contact our support team if you continue to experience issues by going to support.VIZIO.com and clicking on "Contact Us". We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Could Find Better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV glitches every time I use it. I cannot go a day without having to reset it. Could find a much better TV for the same price, would not recommend at all.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sophia, can you give us some additional details about the issue you are experiencing with glitches? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.