Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Worst decision I have ever made...sort of
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am currently giving away this TV and purchasing another. I just bought this TV less than a month ago and it was the worst decision I have ever made (besides my ex husband). The TV is extremely slow and doesn't get all the apps I stream, including HBO. Who doesn't have HBO as an option? i can't even add apps. I would have just attached my playstation and used the apps from there but the TV is slow it takes at least 10 min after turning it on before you can change the channels. This is my first Vizio purchase and will be my last. All my other TV's are great and Samsung, Sharp and LG.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Trisha, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. This TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you out with the TV powering on.
The TV would not connect to my 5G network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV loops for long time to load apps cos no 5G conn
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello SummerBoy, this television should run without issue on a 2.4 Ghz connection. Please contact our customer support at 877-878-4946 for assistance with your television.
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is basically for Apple users I wasn't told that at the time of purchase and I truly feel unsatisfied with the purchase I will never trust the sales people again other than that the TV Works great
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Stumped, thank you for taking time to leave feedback for us. While the VIZIO TVs do host interfaces for Apple's AirPlay, HomeKit, and Siri, we also have interfaces and the ability to use Android and Amazon features as well. The SmartCast abilities work much like Google's Chromecast, which both are supported with VIZIO TVs along with Google Home and Amazon Alexa as well. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Slow to Start up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was okay, not great. The operating system was very slow to load and start up. We had to wait an inordinate amount of time after turning on the TV until the picture came on. We ended up returning the TV.
No, I would not recommend this to a friendMine Could Be Anomaly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine is glitchy. I should have returned it right away. It has trouble locating the home page and will display a message that it’s not connected to the internet when it is. The remote is fair. Streaming to it is 80%.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Shopper9399, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Not a good t v
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is not up to Vizio standards! Hard to setup and the picture is poor. Looking at the t v straight on the picture is o k but from an angle to the side it looks washed out. Should have bought the next model.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Cherokee, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-698-4946.
Bad TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for bedroom after I installed it work great for about a hour. Then all of a sudden there were several horizontal across. Returned TV next day exchanged for a different TV
No, I would not recommend this to a friendIt’s okey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought this tv was amazing, now I see how bad it is. It doesn’t work at this point. I can’t get it to do anything but turn on. No buttons work, and on the off chance they do it won’t let me connect to any hdmi.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .It sounds like your TV is broken. If you could give us a call at 1 (855) 833-3221 we'd really love to run through some steps- and get this resolved for you.
- Cons mentioned:Remote control
I wouldn't buy this POS EVER!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible POS. If you lose the channels that are stored figure on 10 minutes to relload them. If someone pushes the wrong button on the remote...good luck getting a channel selection. Never again...
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello RickD, please contact our customer support at 877-878-4946 for assistance with your television.
- Pros mentioned:Picture quality
Hope this was a bad one!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very good picture. Didn’t like how music and other sounds got very loud. Could not hear people talk during those times. The tv only lasted 9 months.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello cookie17, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you, it sounds like we will want to explore the surround sound and volume leveling options in the TV's menus.
- Cons mentioned:Remote control
Not user friendly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work like I want it to with the remote. Hard to navigate to different apps. Had to restart multiple times just to get WiFi to stay connected. Pain in the a**.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Bmoyte, we appreciate you taking the time to leave a review. Based upon what you're experiencing, our technical support team would love to gather more information and try to help troubleshoot and give suggestions. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Had it less than a month and it turns on no pictur
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had less than a month and the picture just stopped working. I did everything I could find on the internet in terms of restarting and resetting it still nothing. I’m going to try and return it today. Do not buy. When it was working sound quality was awful and the picture would be on and off blurry. Hopefully they do the right thing and take it back with out giving me a hard time.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Amyn8084, please contact our customer support at 877-878-4946 for assistance with your television.
SLOW, SLOW, SLOW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a 40" TV to fit a certain area of my house. The Vizio was about $30 cheaper than the Samsung. I should have spent the extra money and bought the Samsung. This TV is SLOW! I noticed right away that it took a lot longer to go through it's initial setup than other TVs I own. There is about a 2-3 second lag between the time you hit the remote to the time the TV responds. I have 3 other TV's and none of them have this lag, so I know it's not the internet. I often just hook up a ROKU device to the unit, which defeats the purpose of having a smart TV.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jetshouse, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my ex-wife. The audio and picture quality were both crappy. She returned it to Best Buy and they cordially applied the purchase price to a Samsung, which was more expensive but she is very happy with that.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Brooke, At VIZIO we pride ourselves on our highly rated picture quality. We apologize that you did not have this same experience with you television. If you decide to try another VIZIO television in the future please reach out to our customer support for assistance with adjusting with your picture and audio settings.
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased television and paid for TV mounting through Best Buy. The television stopped working after 3 weeks. I wasn't able to return the television per Best Buys policy, I had to go through the manufacturer's warranty. The customer service is terrible, I got the run-around and still waiting on the television to get fixed. Save yourself the headache and go with a better brand.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello KB5400, please contact our customer support again at 877-878-4946 for a status on your television service.
- Cons mentioned:Remote control
VIZIO 40'TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this TV is very slow and does not work correctly, The remote lags as does the entire TV
No, I would not recommend this to a friend Not so smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was easy to assemble . I ordered it online and got it delivered to my home. When I went to edit the applications you can only delete or move applications around . You can not I repeat .. can not add applications to this tv . So if you would like to add your cable provider or other applications you like that’s aren’t on the tv . This tv is not the tv for you . I called Vizio and the lady was very helpful verifying what I had figured out after going through the settings . Returned it to Best Buy in boardman Ohio during covid-19 the team was very helpful . Refund came about 24 hours later .
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Klynn, In today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, Our customer service team would be happy to speak with you at 1-855-833-3221
DON'T BUY!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv does not work. While watching apps on the TV the picture and sound jumps and sometimes the app totally closes and goes either back to the home screen or to a blank screen and I have to power cycle the TV. I've even had issues where the TV completely freezes and the remote won't even work. I returned the TV the next day and got another one and it was doing the same thing. I called vizio and they told me its a known issue with the TV and they are working on it with no eta. I had to purchase another Vizio (a different model). I love vizio, but this model is a piece of crap!!!!!
No, I would not recommend this to a friendBlack Screen of Death
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 2 years TV has died. Black screen, sound but no picture. If I put a flashlight up to the screen I can see the channel playing behind the black screen.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mamabear, defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Speed
Worst TV EVER!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever!!! Very slow and stays on black screen for a long time regret buying two of them for my kids room.
No, I would not recommend this to a friend