Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not great, if you lose the remote you cannot change the channel, channel numbers are extremely small and hard to read. For not much more $ you can get a Samsung.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hey CNick, thank you for leaving a review. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. If you would like a more intuitive experience controlling your television, we also have the SmartCast Mobile application in your mobile device’s application store. This application will do everything your current remote does and help you discover what applications will help you watch your favorite shows and movies. We do also support voice control using Amazon Alexa and Google Assistant.
- Pros mentioned:Picture quality
Poor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice picture but tends to turn off and sometimes need to press the power button 3 or 4 times to get tv to turn on; will be returning
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi MattP. Before you return the TV, we'd like to speak with you and see if we can get the TV up and running. We've got support agents ready to help at 1 (855) 833-3221.
Constantly loses wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace an old Vizio. I was so excited I loved my old tv and it worked great for many years until it was damaged. I did an online order and picked up - that First TV came with a bright white line around the top of the TV so I returned and had to order a replacement online for delivery. So excited again. The first week I lost connection to my WiFi only once. I thought it was a fluke, now it’s almost every other day. It works but it’s definitely a pain. Bummed bc I was so excited to get it.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks. It’s very slow and not very reactive. The picture is decent when it works, but that is rare.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Spoulo, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Smartcast
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitching like crazy...doesnt connect to alexa and airplay and smartcast are both terrible i am going to return it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Afiak, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Bad purchase/ bad customer service from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor and "Do not buy this TV" is the worst! And don't buy it from Best Buy they just give you 15 days to say if anything is wrong, I been having this TV for a month and the TV started to freeze and is not responding to the control remote... I called and they said that is nothing that they can do because I only have 15 days to do a exchange "Sorry" and after that they just ask you if is anything else that they can do for you,,, Please!!!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BadserviceBadTV, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Response time
Slow tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very slow on commands. It freezes and the letters are too small. When I turned off it goes back on by itself
No, I would not recommend this to a friend This one is BAD!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not saying they are all like this but the one I got is a complete piece of junk! It is so slow to react to anything. Hit the volume and its like a 10 second delay. It's like the software is lagging so bad and it turns itself off a lot. I have made sure it's up to date. Switching between apps is so slow and lags bad on any thing you do. My internet is blazing fast too. Only tv in the house that acts like this. Wish I could exchange it or return it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Chris, there could be a few things that cause lag or apps to not respond correctly and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Visio 40”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was fine until a few days ago. Now it won’t shut off. I turn it off and it immediately turns back on. Just days after it is non returnable.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. I am confident that they will be able to get you back up and running shortly.
You get what you pay for.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was great at first, but after 2 years sometimes it shuts off out of nowhere or doesn’t even turn on and has to be constantly reset. Really annoying.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Missing power cord
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was delivered with no power cord or remote control. It must have been a return I guess. Disappointed ☹️
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Missing, our apologies that your TV didn't come with the power cord and accessories. If you purchased it from a 3rd party reseller, it's possible that something happened to remove the accessories that was outside of our control. If you could contact our customer service team at 855-833-3221, we'd be happy to see if we can get you some accessories.
Went black and then died
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this TV for less than 3 months and a month ago it would randomly turn on. Then it would turn on with a blue line going across it at the top. The remote wouldn't work despite fresh batteries and now the screen is completely black. Buy the warranty as we are out $225 and we are outside the return period. Very disappointed as i've never had a problem with Vizio before.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Poulinsj, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment please reach out to us at 1-855-833-3221
Broken Vizio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. So this Vizio didn’t quite make it a year before we started having problems with it. It was a good deal at the time.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Not a good tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the picture is not sharp. But the absolute worst thing is the remote buttons are minuscule. Very hard to operate
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them visiting support.VIZIO.com and clicking on the "Contact Us" option.
do not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the television May 26 two weeks later it stopped working only the sounds were no picture I’ve called Visio I’ve called Best Buy am not been able to resolve returning the television for a new one.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Disappointed, please contact our customer support again at 877-878-4946 so we can assist you further with your television.
- Cons mentioned:Remote control
Many problems with this TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote doesn’t always work, tv loses internet despite router being 8 feet away in same room. Very disappointed.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi John4726, We appreciate that you took the time to provide feedback about the remote that came with your television. We would recommend to power cycle remote control, But taking out the batteries and pressing each button at least once. If needed more assist please call us at 1-855-833-3221
Sound hardly works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound sometime works. It's off and on and I don't know whats going on. I've had this tv for a month now and the sound will work sometimes
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello 7302kzh04, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
TV freezing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV freezes and stays on a black screen very often. I have to unplug and plug it back in.
No, I would not recommend this to a friendShort life span.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TV in April 2020 and now (October 2021) the tv no longer will turn on. I’ve unplugged it, held the power button for 30 seconds, etc etc etc) multiple times and the tv is broken. Do not buy this product. The year and a half it worked, the associated app never functioned and you constantly had to restart the tv because it froze or closed all the apps. Do not buy this tv.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello tmmartin, defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
By far the worst experience I have ever had
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of garbage. It fails almost every time I turn it on. When watching live tv it gets blurry and loses connection. It forgets my wireless network connection regularly and makes me have to re log in to everything. I can’t believe such a promising purchase could be this horrible. And I don’t know what to do about it. If user error please let me know but this thing is a piece of crap and I wasted enough money on it to say something. So disappointing
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Feidtb24, the streaming performance and application sign in behaviors are not normal for this television. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.