Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Not pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this product as a smart tv. I do own a HD 1080 TV that I love. Just not pleased with this brand in a smart TV
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Kitten, from your review I am not sure what you are not enjoying with your Smart TV and its features. We would love the opportunity to help figure out what may not be working properly. Please reach out to our customer support at support.vizio.com and clicking 'Contact Us' so that we can help.
- Cons mentioned:Remote control
The remote came messed up .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is awesome but the remote came messed up the volume to put it down its stuck.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. If you have not done so already, please contact vizio at support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who would appreciate the opportunity to assist you.VIZIO support number is 855-833-3221.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv is constantly freezing which is really frustrating and it’s always disconnecting from the wifi.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Carley, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Voice timing is way off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When watching this tv the mouth movement is way far off from what is being said . Pretty dissatisfied with my purchase
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Wking, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected and how it is connected. Please feel free to give a call at 1-855-833-3221
Never works properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this tv and it never works properly. I cannot access the apps all the time. Sometimes they do not show up at all. I don’t know if I just got a bad tv or if it’s just the quality of this tv. I wanted to exchange for a new one, but by the time I actually hooked it up I was out of my 15 day time frame.
No, I would not recommend this to a friendVizio’s aren’t my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very laggy and shuts off randomly. Debating on whether to return it for a Samsung smart tv.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Didnt work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift. It didnt work. But best buy handeles the return greatly
No, I would not recommend this to a friendNothing smart about this TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps take FOREVER to load IF they even load AT ALL! I believe I got a dud but now it's too late to return it to best buy.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Melanie, you apps should launch fairly quickly after selection. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Nice little tv, but super slow...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it. It was very slow and had a huge lag time for all the apps and for mirroring anything.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello AustinMo, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Horrible colors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning this tv because it’s the worst tv that I ever bought. When you adjust one show if you change to another channel the color is messed up again. There is no getting the color correct for all stations. My non hd stations has a line running thru the top.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jssy, in general our televisions are highly rated for picture quality. Sorry you did not have a positive experience with your television. If you still have the television we’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality low, smart features awkward to use. Very difficult to navigate between smart tv, and channels - HORRIBLE! Don’t so small on screen you have to get right in front of it to see channel or? No owners manual - online only Top it off with Best Buy impossible to stop order weeks before shipping and ability to talk to no one. Best Buy sucks!!!!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello John, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price not great color I prefer my non smart tv has a much better picture but for the price 188$ it works for my spare room
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Nations, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark.
Poor Quality TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interface is painfully slow and glitchy, it’s extremely frustrating. After attempting to install updates, now the tv won’t turn on and must be unplugged and manually reset. I have a more expensive Sony tv that works seamlessly most of the time and I have never had to unplug it because it glitched out. All in all, you get what you pay for.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Matt, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Response time
Vizio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst ever don't buy slow response. I don't recommend
No, I would not recommend this to a friend Vizio
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is very laggy I would not recommend this was not a very good purchase
No, I would not recommend this to a friendTv WiFi connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv does not stay connected to WIFI, have to turn yo off by unplugging it every time to get connection.
No, I would not recommend this to a friendLousy TB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid a little more for it because I thought it was supposed to be a little better than the models that are cheaper than it. It has no on screen guide. The layout is terrible. You have to be super quick with the remote or you end up starting your process all over again. It’s just not user-friendly at all. I can’t complain about the picture but that’s about all
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Corrie, We’d love the opportunity to have our tech support team run you through the initial setup. You may also find the user guide within your'e TV menu. You can reach our tech support agents at 1-855-833-3221
vizio tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s okay. lately it’s been freezing & turning off on me.
I would recommend this to a friendTrash Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I have every made from Best Buy. Read the reviews and they were pretty positive. They were wrong. The “smart” tv doesn’t stream very well. Buffers like it’s 2002. The remote is garbage. I would take it back but the hassle with the COVID protocols ain’t worth my time. Had to buy a Roku stick to stream properly. Never but Vizio again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. We may have some troubleshooting tips that can assist with the buffering issues you described as this is not the typical experience for our customers. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Bad Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume stops working and I have to unplug the tv cord for a few seconds for plugging it back in.
No, I would not recommend this to a friend