Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Super Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning, the TV has a huge lag and sometimes it wont cast or stream.. super slow
No, I would not recommend this to a friendBuyer beware.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a “smart” that lags, freezes and crashes a lot! I mean a lot! Then this TV is for you. Otherwise if you want a TV that works as it should get something else. This TV is awful. I can’t express how disappointed I am about this Vizio.
No, I would not recommend this to a friendConsider anything else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this TV after one week. User interface was excessively slow to respond to input.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Elliott, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever when the tv turns on and when switching to different channels.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Sang, please contact our customer support at 877-878-4946 for assistance with your television.
Bad Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv isn’t worth it. One it doesn’t have add apps availability. Mirroring it doesn’t work with all apps. Then I brought it thinking I had 30 days to return it. Nope 15 days only. I Have use a fire stick to get most of what I need. If that’s the case I could have just brought a regular tv. Upset to say the least.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nott, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
prime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would say after purchasing my product i had trouble with amazon prime loading
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello tish, please contact our customer support at 877-878-4946 for assistance for your television.
The TV arrived damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was probably damaged during shipping. Best Buy made it extremely easy to return the TV via UPS and promptly processed my refund. Communication from Best Buy was great. We purchased another TV that Best Buy had in stock at our local store and are very happy with it.
No, I would not recommend this to a friendNo built in channel guide
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an certified open box unit. I will be returning the day after I bought it. I do 80 percent of time my time watching broadcast tv. The tv doesn't have a channel guide feature. My cheap 12 year old analog to digital converter had a built it channel guide.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Brad,
We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
cracked screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this smart tv for my motorhome, it was a gift for my wife, I took it out of the box set it in the spot where it would go threw the box away so she would not see it. On her birthday I took her in to see it. I hooked it all up to find out it had a cracked screen, tried to take it back to replace it and was denied.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello what, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Incidents of damage while the TV is inside of the box are extremely rare. We’ve also specifically engineered our packaging to limit potential damage during unboxing and setup. To limit any potential damage while transporting or unboxing the product, we’d recommend watching our unboxing videos at https://www.youtube.com/playlist?list=PLiCAGEcarSFLdyyekD1b1UhvtBFmJtQ7f.
Ehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes sometimes not the best quality for what you pay don’t get vizio if you can avoid it
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello, We’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. When have a moment please call us at 1-855-833-3221
Broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stop working had a black bar on the screen and yall would not replace it
No, I would not recommend this to a friendVizio tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps turning off and or get a black screen regret getting this tv
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sonny, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Do not buy this crap
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most worthless TV I have ever had in my life! My Internet is top notch speed. So don’t blame it on the Internet. It takes so much struggle just to get the stupid TV to hook up. And I’m not talking about hooking up as in mounting it I’m talking about turning on. This is a worthless piece of junk.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jeremy, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Vizio tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with this brand, it takes a bit to load up the apps!! Disappointed
No, I would not recommend this to a friendPic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not clarifying n options on remote are easy to navigate. Overall, unlike it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Tigerson20, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-698-4946.
Laggy,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Limited amount of apps. Constantly laggy and delayed, Freezes often. Would return but past that point, bought for my vacation place and installed later. Ran all updates and tried via WiFi and directly wired. Same problems.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mrbobsim, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Worst television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes a lot then has black screen and turning it on it takes a couple of tries
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Cass, Typically is having issue getting powered on my be a bad connection with the power-We would recommend perform a power cycle by unplugging the power cord from the TV, Hold the physical power button on the TV for five seconds, Then re-seat the power cord into the TV, If that doesn't work and need more assist please call 1-855-833-3221
VizioTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a vizio tv because I thought they where better than the Roku TVs. I was wrong. This Tv is very slow and No it’s not my WiFi. All my other Roku TVs work great. I’ve had the Tv for about a month now and just last night it turned off on it’s own and won’t turn back on now. Waste of my money.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Freezes Up Daily. Very Disappointed.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like this TV, but the smart TV interface is slow to respond with the remote, and it freezes up daily. Has to be unplugged and restarted, because not even the power buttons work when it's frozen. I've had this for 6 months, and it's been a pain from the beginning. I expected better from Vizio.
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to retuem.this TV, apps take.too.long and it keeps.turning off.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Cristal, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.