Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Not recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good TV. I would not recommend buying this tv.
No, I would not recommend this to a friendUnbelievable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for 5 1/2 months, then the screen started flashing and wouldn't stop. We turned it off and left for the day and upon returning I tried to turn it on and nothing. The power light comes on for a few seconds, then fades away. I have to find out next week what Vizio will say.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello wavslide, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Lasted less than 3 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV in March of 2020. Just died on November 28, 2020. Not good. Worked great until then. Owned a VIZIO before and it lasted a little longer but not really long. This will be our last VIZIO purchase.
No, I would not recommend this to a friendHorrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly the worst tv I have ever had. The picture quality is awful, the entire tv system lags and does not process any request quickly. Each app either exited randomly or stopped working in which I would have to unplug the tv itself to get it to work. Please purchase a different tv, not worth it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself keeps freezing and not working. I thought it might have been the internet but nope. It will not respond to the remote. Batteries have been changed, still nothing. Stopped mid movie and can not get it to shut off or change. Happened a few times. Will be contacting BESTBUY ASAP. Had it for 24 days.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Haley, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment please call us at 1-855-833-3221
Ok But..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep having to unplug it every time I want to turn it on
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Recent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just ok. It does the job. Would recommend as a spare tv.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello BeltEd36, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Don’t Sell Junk?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume stopped working after two weeks. Maybe stop selling junk?
No, I would not recommend this to a friendWorked for 3 days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 days, worked intermittently for 2 days and is now a big black paperweight on top of my vintage cedar chest. Wasted 6 days trying to fix this thing. Poor quality even before it stopped working. Damaged 2 of my usb drives. Customer support rude and ignorant. Just stay away, buy ANYTHING else...
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello, Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award winning service and support to ensure issues are handled as quickly and easily as possible. would love the opportunity to make this right with you. Please contact us at 1-855-833-3221
Nahhhfoo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright controls are different and a little harder to figure out
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello,
I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
TV stop working after 21 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great for about 3 weeks and just decided to stop working. After looking on line a lot of people have same issue with the TV failing to power up.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello DanD, please contact our customer support at 877-878-4946 for assistance with your television.
Slow and sound stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for Christmas and we’re already returning. It is ridiculously slow to load any of the apps and now the sound has completely quit working. The saying “you get what you pay for” stands. We’ve already ordered another brand. I hope this review helps save others the time and agony.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Faulty?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not able to watch a lot on it, the screen goes black.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Blah, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Terrible right out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv kept resetting itself after spending time going through the set up over and over. Display lettering so small you need a magnifying glass to read cha nels ect. Returned for an lg
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Bluester, please contact our customer support at 877-878-4946 for assistance with your television.
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv started out great but went downhill fast. I haven’t had it very long. Sometimes it won’t turn on and the connection to WiFi is so bad. My 10 year old TV worked better. I have no issues with the WiFi on my other tv’s. I bought it so I could stream Disney+ and Hulu but none of it works at this point.
No, I would not recommend this to a friendduh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I ever get it to work maybe better. thank you very much
I would recommend this to a friendBrand response from VIZIO
Posted .Hello meyer, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Quit working 9 months in
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as an open item in August of 2021. It’s is currently April of 2022 and the television is presenting with the black screen of death. It needs some sort of lighting system and is now worthless. Had it less than 1 year.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I was expecting much from Vizio on this TV, sound was super low, the screen would suddenly freeze and not even with control or tv power button couldn't turn it off, I had to unplug the power cord. I had to returned.
No, I would not recommend this to a friendVideo Smart tv ongoing connection problem.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coaxial cord from my wall satellite has never held firmly into the tv connection spot. That loose problem frequently causes interference or disconnection from programs being watched. This problem has caused much dissatisfaction with my Vizeo Smart Tv purchase!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Notpleased, thank you for taking time leave us your feedback. Have you been able to connect an alternate coax cord to the TV? This will help us determine what the next troubleshooting steps will be. Please head over to support.VIZIO.com and click on ‘Contact Us’. We will be more than happy to go through the needed troubleshooting steps with you to find a resolution.
Good just good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Home screen takes forever to show up at times and you think the tv off.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi JMeckens12984. The home screen loading slowly could be related to a slower internet connection. How far away is this TV from the router? If you could reach out to our support team- we'd appreciate the chance to ask a few questions and see if we can't get this resolved for you. Just head over to support.VIZIO.com and click on 'Contact Us'.