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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 4159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,159 reviews
  • Rated 2 out of 5 stars

    Returned & exchanged for compatible product with c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and bought one that was compatible with cable Company app

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Lyricsmom1, In today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. ) If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, or to discuss the best places to get your favorite shows. Our customer service team would be happy to speak with you at 1-855-833-3221 VIZIO

  • Rated 1 out of 5 stars

    After 7 uses the remote quit working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware - I put this in my exercise room in front of my treadmill to keep me entertained while trying to drop some weight. After 7 uses, the remote quit working. Changed batteries, did the reset for both TV and Remote. Last vizio product i will ever buy - its less than six months old!

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Jdbjr, Sorry to hear having issue with the remote control. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the remote control up and running for you. Please call us at 1-855-833-3221 VIZIO

  • Rated 2 out of 5 stars

    Look elsewhere

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly having problems with this tv. Glitches so much.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Claude, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    TRASH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my mom. The volume sucks! The TV has to be turned up to 40 to hear a regular conversation! The picture quality is awful! A true waster of $200 bucks! My mom just called me and said the tv won’t turn on! She hasn’t even been using it a week yet! I’m beyond annoyed!!!

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Kara, I apologize you are experiencing issues with your new TV. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you. VIZIO

  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE this TV! I have to unplug and plug it back in several times throughout the day because it just stops working. Netflix will not lord at all, the TV is extremely slow responding. I wish I had just returned it and now the website says it too late. Ughhhh

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Court, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 1 out of 5 stars

    The worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought Visio was a great company, after purchasing this TV I realize this particular model has a lot of problems. My tv stop playing after 1 week

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Samad, please contact our customer support with 877-878-4946 for assistance with your television. VIZIO

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv ive ever owned, couldnt get it to connect to wifi and the tv itself is painfully slow to navigate. Bought a tlc and it blew it out of the water for the same price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When something breaks or does not work you should be able to bring it back to the store for one year if you do not buy the warranty with Best buy you only have 15 days it's just another way for them to get money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    truth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its okay, bad quality for new tv. dont recommend..

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jnol, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.  VIZIO

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the absolute worst tv I’ve ever owned. Picture is not that good. Streaming sucks, you can only have the apps they allow. Every time I watch something it freezes and is delayed. I wish I never bought it!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been stuck on smart cast. Is starting up for at least 2 hr

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Ducky. The TV shouldn't be stuck loading at all. If it's still happening, go ahead and power the TV off, and back on. It should re download the updates with no problem. If you have any other issues- please don't hesitate to head over to support.VIZIO.com and click on 'Contact Us'. VIZIO

  • Rated 2 out of 5 stars

    Bad wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad WiFi for a smart tv color is ok color on tv ok

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Bb5412, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 2 out of 5 stars

    I do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is not as advertised. It’s actually bad.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Kristy, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-698-4946. VIZIO

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BLEW thru 2 of these in 2 years, just out of no where no picture. VIZIO was once a good brand, but on these lower end tvs, no value at all. Their warranty department made it extremely hard to get any kind of fix or credit towards another.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kind of regret buying this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works fine but here are the following cons: 1. TV is slow 2. Remote can be unresponsive at times 3. When using Disney and other streaming apps it all of a sudden stops and goes back to home screen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was garbage. 2 weeks into having this TV it kept freezing, turning off on it’s own and restarting. I called VIZIO and I’m currently awaiting replacement #3 because the first two had the same issues. Don’t buy this TV. It’s not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Wgd27, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. VIZIO

  • Rated 1 out of 5 stars

    Sad GiGi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor slow. Works fair with Nexflix and regular TV. If you’re trying to watch other movie apps it’s so slow an error message appears. Going back to Samsung. I purchased this for the grandkids room and because of the sales price. It wasn’t worthy it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box salesman was rude at pickup given no box

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv us not working properly and it hasnt been that long

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Kassandrae646, At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our tech support agents at 877-698-4946, or update your review with more details. VIZIO

  • Rated 1 out of 5 stars

    Tv had a mind of its own.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would turn on/off on its own. Could never get it to turn on when I wanted. Called Visio and they were no help. Searched google and there were a lot of complaints about the same issue.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello RJDesigns, please contact our customer support again at 877-878-4946 for assistance. VIZIO