Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it as open book item. They told me geek squad checked it over. Clearly they didn’t, plugged it in and now it won’t work at all. Will never buy a tv or anything else from Best Buy. There is a reason amazon is dominating. Hopefully they put y’all out of business.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience.Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scream when out after 2 weeks the good thing about is I am a elite plus costumer so the refund was no issues , definitely would be getting one again
No, I would not recommend this to a friendSave Your Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lags from the moment it turns on. The apps that aren’t on don’t cast. Tv freezes constantly. My wifi works so well on my other tv and other devices, but this tv is a nightmare. Worst purchase I ever made and am returning to go with a different brand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Adidas1, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Color was fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because it's unable to get SLING, I had to return it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Tricia, In today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future.
Not happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this tv at all. This is my second one in a few months. Then a year later it started cutting on and off and there are rows of pixels that have died. It only takes one bad experience to switch to another brand.
No, I would not recommend this to a friendDont buy it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 tvs of the same, one working good, another one came with problems, on and of by they self, took it back to the store, they updated de tv and came back home with the same problem. DO N9T BUY THIS ONE
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Yeye, your television should not turn itself on or off unless a CEC, remote or voice command is being sent to it. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the worst of all the tv’s I own. Do not purchase. Picture and sound are both terrible. I wish I would have just returned it, but too late now.
No, I would not recommend this to a friendDon’t Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TVs processor is super slow. The firestick moves faster than this tv. No point in having a smart tv if you have to use a firestick also. The sound quality is also terrible. We are actually going to return this and get a new one.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ferggy78, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Unstable Internet Connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular smart TV is the only one in my household that is constantly have issues connecting to the internet. The apps are very slow on this TV. I am constantly having to do a hard reset for it to reestablish the internet connection. Will be returning soon.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi jonny1191. Is this TV further away from your router than the other? Wi Fi signal strength can degrade as you get further from the source and the signal has to travel through more walls. Our tech support team would appreciate the chance to see if we can help troubleshoot the problem- and recommend some ways to enhance your signal. Just go to support.VIZIO.com and click on 'Contact Us'.
They delivered me a broken tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 32 inch t. Only one works its less than a year . I also bought on 40 inch that was delivered broken. Customer service doesn't even want to repair 32 inch even though its covered under protection plan. Really regret all my purchases.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Stacey, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Cracked Screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I ordered this TV, the first one came without hardware to connect the tv and the second one I received with a Cracked Screen, I feel very cheated about my money and I won't use Best Buy in the future for anything!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Canada, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Screen damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it was delivered they left it outside the fence didn’t bother to open the gate. I took 2 weeks to open the package due to work. Once I was able to install it & plugged in literally the screen was pitch black.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jeannie, can you give us some additional details about the issue you are experiencing? Does the TV seem to power on at all? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Bad connection to internet
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this tv has horrible connection to the WiFi. We thought it was because of where it was located in the house but we moved it recently and it still has the same issue. Very frustrating and we hardly use it because of this.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .When you have a chance, can you reach out to VIZIO support? We would love to help you get to the bottom of the issue so that you can enjoy you VIZIO product. Support is available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
No. Just no.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this tv however the horrible lag in the apps makes it not worth it. I’m going to try and sell it so I can get a better one that does NOT lag. I trusted the reviews and they let me down this time.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello holly, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered and I gave it as a birthday present 2 weeks later my daughter opened it and it didn't work. Now I have to go thru the mfg warranty which is a pain in the back side. Right now not a fan.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rdubya, issues like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Busted TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV home and opened it and the screen was broken. But, Best Buy kindly replaced it with a nothing tv. I only gave this purchase one star is because they asked for my rating for this purchase.
I would recommend this to a friendNot worth the $$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv - doesn’t hold wireless signal, sometimes have to turn it off and on again for wireless to work... glitchy scrolling, delayed remote responsiveness.. spend a little more, don’t buy this one!
No, I would not recommend this to a friendHDMI concern
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up in HDMI 1, every time I turned it on it would go to HDMI 2 and give me an error message. o, tried to eat it up on HDMI 2 it would then switch to HDMI and give an error message. Returned the tv.
No, I would not recommend this to a friendPoor purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely disappointed that this brand new TV does not connect to 5G WiFi and will only connect to the 2G WiFi which is too slow to stream movies and tv so I can barely use it and now is just a wall ornament.
No, I would not recommend this to a friendThis sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely hate this TV. It powers on and off when it wants to, there is an insane amount of lag with the internet and any apps that you try to use. If I could give it a negative rating I would.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello mlanders, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.