Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Trash don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL is way better at getting a Wi-Fi signal then thus Vizio it's very very laggy. With not being to far away from your modem and when I tried to connect a Nintendo it wouldn't pick it up.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Awful, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Streaming issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of streaming issues and we are cable cutters so super bummer!!! Freezing with Netflix, Disney+ and airplay. Just missed our return window by one day.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Mdjones21, I apologize you are experiencing issues with your new TV. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you.
On and off
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv I order continues to freeze and shut off on its own. If I could watch a full movie without it stopping, it would be a miracle. Highly upset.
No, I would not recommend this to a friendHORRIBLE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever. Randomly decides to shut off when I'm watching Netflix or even regular tv, very slow and freezes all the time, video quality is bad as well. So disappointed.
No, I would not recommend this to a friendNever BUY VIZO
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has literally caused me so many problems.. I bought it on Black Friday & literally 2 months later it started having multiple issues... Vizo gave us this tv knowing that it doesn’t work... DONT BUT
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Ronzy,
I would like to learn more about the issues you are experiencing so we can possibly help troubleshoot them or resolve them. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year of having this tv, today just doesn't work. I can see the light that means the tv is on but the screen still totally dark. I don't reccomend this tv because of the cheap components.
No, I would not recommend this to a friendHorrible TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at the beginning but then it's been weird and just not working properly. Such as changing the channel on its own and turning it off randomly as well as lagging and staalling.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Justin1000x, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Omplex Platform
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the platform very confusing. Couldn’t get live channels to work with the antenna... I was try to “cut the chord” I thought this would make it easy. Too complicated and returned it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Renee, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Broke TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv barely worked , remote kept disconnecting from Tv and tv wouldnt chromcast and tv would disconnect from wifi
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
I would not Buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen went black after a year. This is the second Vizio TV that has had some type of issue within a year.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Worst tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is not worth it ! Don’t it !!! I kept having to connect it to the WiFi because it kept disconnecting , the Netflix button would not work after 2 weeks . Wish I never bought this
No, I would not recommend this to a friendnot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was very slow and was not very responsive. Picture was ok. I was hoping to like the tv but ended up returning it for something else.
No, I would not recommend this to a friendThe sound is horrible the not a Roku interface eit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bc the sound is so low and horrible I can't say I reccomend it. If I was best buy I'd stop selling this one. Also I prefer a Roku interface. Was super bowl Sunday when my TV broke so just bought this bc needed 1 asap
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello AvidGamer20188, you may prefer the audio with volume leveling or surround sound turned off. Please contact our customer support at 877-878-4946 for assistance with your television.
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse tv I ever bought took it to the store to return and they couldn’t even believe they sold it either.
No, I would not recommend this to a friendSuper slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too fond of this TV at all. I kept it for 2 weeks but on the very first day it froze on me. It rubs super slow as well. The sound isn’t the best. I was very disappointed.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Lulu, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Stay away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stop working right around 12 month mark. Vizio wouldn't repair the unit because it was one month over the manufacturer warranty expiration. It was a nice tv while it lasted.
No, I would not recommend this to a friendDon’t buy open box online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item as an open box. It was listed as being in Excellent condition. It was missing everything, no remote, no feet, or stand, and it has a cracked frame. Never again.
No, I would not recommend this to a friendPoor Vizio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV 1 year and 1 month ago and lost all sound. Tried working with Vizio to resolve and they told me to just buy another TV, would be too much to fix. Thanks a lot!
No, I would not recommend this to a friendWorst TV ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly having issues with turning it on. Loads slow when attempting to maneuver through the apps on the home screen. Horrible. No wonder it was cheap. Going around stick with LG.
No, I would not recommend this to a friendTerrible Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started having problems with in two weeks. Terrible customer service. Terrible company. That watch your viewing habits.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello VIzio, please contact our customer support again at 877-878-4946 for assistance with your television.