Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Terrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awful. The music on all the shows is so much louder than the people speaking. The tv turns off by itself. The remote is very sensitive. I hate everything about it.
No, I would not recommend this to a friendPoor quality tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is super slow, has delayed responses. I would’ve returned it had I not thrown out the box first. Not sure if it’s a result of it being refurbished or what.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jono21, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Didn’t want to connect to the wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice tv but would disconnect from the WiFi then would take forever to reconnect or it wouldn’t reconnect at all, sometimes it would even find any network I had to return it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Sorry to hear that your TV was having issues Anna. If you're replacement TV has any problems don't hesitate to reach out. We'd be happy to help at 1 (855) 833-3221.
Worst smart TV ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.freezes up turns black don't know if its on or off, can't add your own channels, can't hook computer to it, it freezes it freezes wish I could return it. Huge waste of money. JUNK
No, I would not recommend this to a friendThis is my third Vizio tv and am disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had this TV one month and today it stopped working. Shut off and have been unable to turn on. Of all the tvs I have owned I have never had this problem with a new tv.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Fran12, I do apologize you are experiencing power issues with your new TV. Please feel free to reach out award winning tech support at 877-698-4946, we will be more than happy to assist you.
Do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for less than a year and it already starts to freeze. I have to consistently unplug it and plug back in because it just won’t turn on. Seriously do not recommend.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Ebenitez, you should not need to unplug your television to get your television to work properly. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Didn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a cheap bedroom tv and it failed to work. Talked to Vizio cust. service and they couldn't fix. Returned it the next day and will NEVER buy another Vizio again.
I would recommend this to a friendDamaged product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it was delivered the box was damaged and suspected the tv would be to from the outside too but it was damaged from the inside and now I have to pay to get it fixed.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Izzy, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Worst TV I've ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it turns off constantly, it won't display the right time, and half of the time I have to reset it to even work at all.
No, I would not recommend this to a friendVery unhappy!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is always freezing...opening apps is always a hit and miss. Very unreliable. I’ve only had the tv for 6 months and wish I never purchased it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MamaPRez, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Great if you have lots of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of my televisions a Roku and are extremely easy to set up and download apps. This television is NOT . It requires to download a app on a secondary device for use. I had to take it back.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Imammu, The SmartCast input does have limited applications installed and you cannot add extra apps to the input. We are continuously evaluating new applications for possible addition to this screen. In the meantime you can cast any of the thousands of Chromecast enabled applications to the TV from any mobile device on your network.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I ever owned. Since day one I’ve been having problems I work so much I didn’t have time to return before the date so I’m stuck with it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BrandyM, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Display has gone out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My device is just now 2 years old and has become in operable. The volume of the device works but will not display the picture.
No, I would not recommend this to a friendVizio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps lagged or continued to load. Never had this issue with any of our other TVs or devices. We returned it.
No, I would not recommend this to a friendNo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these TVs for my son and my office and now they are broke but if you have a protection plan it is worth it to purchase.
No, I would not recommend this to a friendWorst TV ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This requires a frequent soft power cycle. Apps don’t load. Defaults to ad tracking. I hate this TV. It makes watching tv so frustrating!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello devoni, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
POOR!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had one problem after another with this TV!!!! I will probably have to return it!! What a pain this has been!!! I will NEVER buy this brand again!!!!!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Diane, At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our tech support agents at 877-698-4946, or update your review with more details.
Not good for parental controls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv wouldn't let me configure parental controls for my 10 year old so if you're looking to get this for children then look into a TCL or Roku
No, I would not recommend this to a friendIf your not concerned about quality then good valu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was incredible however, you get what you pay for. Picture quality less than desirable. Color was dull and picture sharpness non existant.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Horrible TVs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TVs! We bought 3 and nothing but issues from all 3! The sound, turning on, even randomly changing apps! Don’t waste your money!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Anchorgoddess, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.