Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
Damaged TV sold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV started blacking out with a black screen three days after the return date expired.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DefectiveNewTV, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
refurbished and sold as new?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk, best buy did something to it, or it refurbished it as new and it come all busted up
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello mmoren72, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Defective doesnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this tv for kids and it's constantly disconnecting and not turning on. Not getting a vizio again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi SeattleMama, Sorry to hear that having issue with the TV not powering on and disconnecting, We would like to suggest to preform a power cycle of the TV-Unplug the power cord from the TV-Hold the physical power button on the TV for five seconds, Then re-seat the power cord back into the TV. We would really love to get any specific details if could offer on how to improve that experience with disconnecting. You can reach our tech support agents at 1-855-833-3221
Not a good choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, freezes, reset twice and hard to customize main screen. I would not recommend it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sadlittlegirl, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Piece of garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sucks WiFi sucks and ITS ALREADY IN THE GARBAGE 2 MONTHS
No, I would not recommend this to a friendNo No Ni
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV . The smart part doesn't work. Very disappointed in Vizio TV.
No, I would not recommend this to a friendWon’t buy this one again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super disappointed you can not add apps Can only use the apps that come preloaded.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello SaCh, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device.
Poor Q.C.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 2 weeks. Power came on but no picture or sound. Poor quality control on this one.
No, I would not recommend this to a friendNo good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last a full year until it just stopped turning on completely.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BadTV, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Great tv but!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the tv today All happy then I open up the box and no wires or tv power cord smh
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Nico, Our apologies that your TV didn't come with the power cord. If you could contact our customer service team at 855-833-3221 we'd be happy to see if we can get you the power cord.
No way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, glitchy. Worst purchase I made, ended up having to buy another TV.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello George, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Will not but another Vizio
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow slow slow tv is very slow loading apps if they load at all.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns on when it wants to. Inputs don’t always work. Overpriced and quality is not good
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Mendoza90, I apologize you are experiencing issues with your new TV. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you.
Total waste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for less than 6 months and it stopped working. The screen went dark. Don’t waste your money
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Bohochic, please contact our customer support for assistance with your television.
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would turn on and off on it’s own . Then eventually never could get it to turn back on.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Donald. I apologize you are having power issues with your TV. Please reach out to our award winning customer support at 877-698-4946 and we will be more than happy to assist you.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t be buying another Vizio. Nothing but problems with this tv. Don’t recommend it.
No, I would not recommend this to a friendrefund
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trash it broke as soon i took out the box need a refund frfrfr
I would recommend this to a friendBringing it back doesn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So upset that the sound is going out, makes weird humming noise, haven’t even owned 30 days
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Customer, defects like this are extremely rare. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Worst tv ever!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 9 months, tv stopped working. I want my money back.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ElioV, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Slow,lags
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lags terribly with streaming. Have tried updating and doesnt help
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Plewis, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.