Customer Ratings & Reviews
- Model:
- D40F-G9
- SKU:
- 6288347
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the 40" Class D-Series LED Full HD SmartCast TV for its exceptional picture quality, easy setup, and reasonable price. Many users appreciate the large screen size and the value they get for the cost. However, some users have experienced issues with the TV freezing, remote control malfunctioning, and a limited selection of apps.
This summary was generated by AI based on customer reviews.
no sound after 3.5 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound stopped working after less than four months of use. what a joke.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello,
I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Don’t waste your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started having issues after the first week. Won’t go to home screen or shut off.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Honestreview. If the home screen isn't loading, it ussually means the TV isn't getting out to the internet. Have you connected the TV to your home network? If you have- and are still having problems, please give us a shout at (855) 833-3221 so we can help you get it working like it's intended too.
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in April went out in July, while watching Netflix
No, I would not recommend this to a friendHorrible - Never buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not work - the interface lags and freezes. Super slow. Super cheap
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Samson, Would really love to get any specific details you could offer on how to improve that experience. You can reach our tech support agents at 1-855-833-3221
Worse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv runs really slow and lags all the time. Worse tv I ever had
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Pros mentioned:Picture quality
Overall good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally gave in an upgraded my 6 year old flat screen for a smart TV. I was using a roku device and it got the job done but seeing that this TV had voice command capability it was a big selling point for me. The 40 inch is great for a bedroom and I think the sound is great for a bedroom. I read some reviews didn't prefer the sound but I can see in a living room or larger space you may want to have more amplified sound, get a sound bar. Here is why I knocked off one star. The Alexa voice command capability sucks. I followed all instructions on how to set it up and nothing worked. It says it's connected to my Alexa, it's not. I reached out to support who said it takes a few days for the software to update. Still had not. Luckily have a Google assistant as well and if you don't you can use your phone by downloading the app. It instantly found my TV and connected on it's own, I'll need to play around with it more to see what else it can do. For the Alexa this tv doesn't seem to cut it but using Google assistant it's great. Many apps don't have a download capability directly on the Vizio like Spotify but casting it from your phone or device you'll see it on the TV, once you play a song it will say available devices and select tv and it will stream it instantly, where you can use Google assistant to change the song or playlist etc... Vizio please work with Amazon on how to better connect their device. Hope this helped you!
I would recommend this to a friend Don’t buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv glitch every second and the quality is very poor.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Cb510, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Vizio
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv just died today... no power... just used it for 6 months.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Typically a great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is tiling and freezing. I have to unplug to reset an work everyday.
No, I would not recommend this to a friendWasn’t good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow, poor picture and sound quality. Had to return.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tiff, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
disapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a very bad picture color is not good I'm going to return it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello perry, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
TV sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on purchasing this tv. Everything about it sucks!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Sago, At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our tech support agents at 877-698-4946, or update your review with more details.
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was damaged when it arrived. Very disappointing.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello kate, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Won't buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should of brought something better... this tv is Laggy
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Cedubz, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Already broken is it warranted for 30 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV already has thick lines on it have even had it for thirty days yet
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Gbiasetti, I do apologize you are experiencing issues with your new TV. Please feel free to reach out award winning tech support at 877-698-4946, we will be more than happy to assist you.
Tele visio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not a my expectation I did.didn't like this product
No, I would not recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible, buy a roku TV. The cast feature sucks
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ChrisGluckstad, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Would not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is extremely slow on all applications. Poor quality
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Vannah, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv flickers constantly not worth the hassle. Don’t buy this brand
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Dee513, thank you for leaving a review with your feedback. VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Starting not working after a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound started becoming crackly and it randomly exits apps
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Poor, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.