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Customer reviews

Rating 4.5 out of 5 stars with 1286 reviews

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94%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent picture quality and affordable price as major pros. Many also praise the ease of use and the 4K capabilities, along with the user-friendly remote control. However, some customers note that the sound could be improved, and a few mention issues with motion blur and the available apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,286 reviews
  • Rated 4 out of 5 stars

    4K signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV BUT the only up scaling it will do is 1080p to 4K is from Blu-ray disk. Most broadcast and cable TV signals are 1080i and can not be up scale and after talking to my cable company (Cox) they have no plans to up grade any time soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great picture. Have not had any problems with any Vizio tv I have boughten!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to Best Buy to look at an LG 4K model, and found this with the help of a Best Buy employee. Best bang for your buck out there. The Full-Array lighting is the kicker here. SUPER deep blacks, great contrast, it makes dark shot scenes look amazing. I kept the packaging in perfect order just in case and threw it away after not very long, because I was very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price the tv is great. i bought it because for some reason my eyes did not hurt while watching it. I tried also Samsung and LG. Also the colors are lively. Looks good. The only minus is that the system that holds the tv is not one that can be rotated so you can watch it from different parts of the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and wanted to upgrade my TV...and you can't go wrong with this 55" smart Ultra HD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality TV with very good picture and sound. Can't beat the price for this size TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture quality and is really nice overall. We had a Vizio before and it lasted forever, it actually was still running strong when we bought this one but wanted to upgrade to a 4K TV. I would say definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's been a great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Vizio for years. Our old tv still works but we needed an upgrade when we moved. The 55" is perfect and the picture is amazing! I wouldn't trade it for a "better" brand ever!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the purchase of this HD TV. The picture quality is terrific. Aesthetic s of the TV are clean and sharp as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good 5 years then this girl is starting to limp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got in 2015 and she's been a good old friend these past few years, but recently the streaming apps have started to goof up and occasionally she doesn't want to turn the picture or sound on. I have been told 5 years is a good run on things like these, and i'm sad to say i am looking for a replacement today. She's still under GSP so the tech will be coming out to have a look, but if he can't fix up the apps and streaming issues we will have to take her to pasture.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Tv for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine you can find a better 4K Tv for the price, have owned for a month and absolutely no complaints whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FANTASTIC TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV Picture is Fantastic I also purchased the Vizio sound bar which makes the TV sound very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good refresh rate terrible sound no one told us this have to buy sound bar

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great picture except for the black dot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 45 days of purchasing this tv I noticed that there was a small black something in the middle of the screen. When I called them re the warranty, after sending several pictures they claim that it is a bug, a dead bug behind the screen and they won't cover that.?! I said, why do you make tvs that allow bugs to get into them, how is that my fault and what will it look like in 2 years?! Then last night the TV wouldn't turn back on so I had to unplug and replug. Their customer service is terrible and I've placed a call to AMEX, Don't buy this tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for my husbands birthday and he really liked it. The only thing we would say was not great was the sound/ volume, so we went back and got a sound bar for it, which we were going to do anyway so we didn't mind. Great mini home theater now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 months then half the screen draws lines

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this exciting 4k tv.... My Partner insisted that we go with vizio since his last vizio was great for 5 years and still going. Well 3 months right on Christmas eve half the screen has lines. Try to get through to customer support on the holidays is no cake. They will take weeks before they will come out to the house. While crossing fingers they can fix it. I knew we should have got bestate buy insurance but boyfriend keeps thinking those are a waste of money. Now we waste our time waiting.... Ps. Not very impressed with vizio customer support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless connectivity was DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the TV was beautiful but things went wrong right from the start. The TV was unable to locate any of the three wireless networks I have operating just a few feet away from where I set it up. The manual mode for entering the network information was also DOA as was the WPS setup. User manuals were of no assistance in going troubleshooting the setup. They had to be downloaded on a second device and refer to the guided setup when it came to internet connectivity. Not sure what was wrong with the TV to keep it from working right, but the circular stupidity of the user guides was unacceptable. Clearly, no one actually tried to use the guide to actually troubleshoot the problems that I encountered. Going to be returning this one in the morning. I doubt Vizio will be likely to refund me the afternoon I lost trying to get their product up an running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    great tv, poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vizio TV is great, but both the store and customer care customer service is horrible. They both refused to price match the TV I bought from them when they lowered the price of the TV I bought.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv. Still works today. Some of the smart apps don't work anymore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lacking picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv based on the Best Buy reviews. The picture quality is poor in relation to the other tvs I own. If I could go back I would pay the extra money and get a Samsung. Don't be fooled by the reviews.

    No, I would not recommend this to a friend