Customer Ratings & Reviews
- Model:
- E65U-D3
- SKU:
- 4859200
to a friend
Customers are saying
Customers recognize the 65" Class LED 4K Ultra HD Home Theater Display as providing excellent picture quality and a great price. Many appreciate its ease of use and the inclusion of Chromecast, which enhances streaming capabilities. However, some users find the remote control somewhat basic and initial setup could be improved. The 4K resolution and vibrant colors are also frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe a tv comes without a remote, the picture quality and refresh rate wasn't good at all. Glad I exchanged it for a Samsung 8000 series.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SmartCast™ E65u-D3, and we're very sorry to hear this! If you need any future assistance, please contact our support team at VIZIO at 844.254.8088 so we can help. -Collin
good price for size for entry level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a great buy as far as size per $ spent ,but the draw back of it not upscaleing broadcast to 4k resolution was a deal breaker for me ,good tv if you are not tech savy.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for the feedback. The display will upscale images. Please feel free to contact our support team at 844.254.8088 and we would be happy to further assist you. -Randal
Great picture but difficult to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love Vizios and the picture quality. It took hours trying to setup the smartcast feature; which we hated so we exchanged the tv for a regular Vizio without smartcast.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your feedback. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. With SmartCast™ installed directly to the display, you would now have access to hundreds of apps. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. -Randal
- Pros mentioned:Picture qualityCons mentioned:Remote control
Good for the prices paid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start by saying I am not a techie however I do my research and buy what I think is best for the money I'm willing to spend. My dad had purchased two 65 P series Vizio TVs (2015 models) and I thought they looked amazing playing 4K content online and 1080I via Direct TV. So after I graduated college I decided to take the plunge and buy a budget 4K tv when I saw the Ad for the 65 inch E serious for 999.99. Pros: 4K picture looks great colors are accurate even with no HDR. While I wish it had more then 12 backlit zones I think the TV does produce excellent blacks 90% of the time. Cons: I do notice some motion blur at random times and have spent lots of time trying to tweak the picture for sports. With that being said the blur is not bad at all after messing with the TVs settings and probably a lot better at handling fast motion then most 2015 model LED TVS. The remote... I know that Vizio is pushing the smart remote junk on all its lines of TVs however its ridiculous you can't tweak a simple setting using a physical remote. The smart cast app is ok just a little annoying at times. Lastly I'm a little disappointed in the 4K upscaling normal HD content does not look any different. Vizio advertising some advanced chip to upscale everything and I'm not seeing any of the benefits of that. Overall: I'm happy with the TV especially when you think about the price paid. Picture is sharp and colors are good. 4K pictures look amazing. If you have another $1000 to burn look at the M and P lines/other brands. But you won't be disappointed with their entry level line just keep in mind you're paying $1000 for a 4K TV.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™E65u-D3
We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app.
With the smart cast technology virtually any smart device can be used as a remote. No more worries with lost remotes or finding the remote, just pull out your phone and open the app.
We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Mandi
Did nt actually liked it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not compatible with most of the apps that I need and eventually I had to go for purchasing Roku device
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
Picture and sound good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing smart about this smart tv. Must use cel phone, lap top, or Ipad to and download them onto one of those.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™E65u-D3
We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app.
Previous smart televisions offered pre installed apps putting a limit to the apps offered on the t.v. The new Home Theater Display offers the ability to cast virtually any app from any smart device with a single touch!
We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Mandi
Visio TV Volume Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is making cracking sounds at a nominal volume. I would like to have assistance on this issue please.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We’re sorry to hear about your difficulties. It is extremely rare for this to happen, as we strive to deliver the highest quality product to our customers. Please contact us at 844.254.8088 and we would be happy to help you out with any questions that you may have. Thanks -Randal
Not a good picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart cast does not work well the picture quality is very poor with dark parts of movies and tv shows
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the all-new VIZIO SmartCast™ E65u-D3.
There are many picture adjustments that can be made in the Menu, found in your VIZIO SmartCast™ app, to affect this. We recommend adjusting these to best fit your personal preference.
If you have any additional questions please feel free to contact us at 844.254.8088. Thanks! –Collin
Find an alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this set because I was looking for a good value and heard positive things about vizio. Not a good experience. It immediately requires a software update out of the box. Once this long, slow update was completed the tv would not turn on. Dead. Returned for a sharp of same size for $100 more. Much much better.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Get What You Pay For
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took this TV back and got the Samsung 8000 Series. It's very glitchy when gaming.
No, I would not recommend this to a friendDon't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sooooo, I had the tv for 13 days, the video stopped working and all I had was a big black screen tv with only sound. The sound not being so great. In my opinion the audio isn't that great, if you are set on buying this tv, first of all good luck with the video and plan on also purchasing a sound system.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SmartCast™ E65u-D3.
It seems that the devices connected may not have been properly set up. Please contact our support team at VIZIO at 844-254-8088 so we can help you further with setting this up. Thanks! –Collin
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is absolutely horrible... no settings to adjust sound... it's either incredibly loud or extremely quiet... background noise is overbearing and no way to correct in settings!!! Extremely disappointed!! Wasted money!!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SmartCast™ E65u-D3.
There are many audio adjustments that can be made in the Menu of the TV to affect this. We recommend customizing these to find the best options for your setup. The Surround Sound setting will be your main option to turn off to affect this.
If you have any additional questions please feel free to contact us at 844-254-8088. Thanks! –Collin
Terrible picture when streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not look as it does in the store. My family likes to steam from apps such as Hulu and Netflix and even shows filmed in 4K did not appear crisp or clear on this tv. We traded in for a Sony which looks awesome!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate the feedback. There are numerous picture settings that can be adjusted through the Picture menu. We're sorry to hear that the display did not work out for you and hope that you will consider VIZIO again in the future. Feel free to contact us should you have any questions at 844.254.8088. Thanks -Randal
Poor sound quality, only lasted 2.5 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was poor on this TV so we had to purchase a soundbar. No other complaints for this TV except it went out after 2 1/2 years.
No, I would not recommend this to a friendpoor picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was poor and did not like having to control tv from tablet. Just not up to par for a tv of this price.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for the feedback. There are numerous picture settings that can be adjusted within the Picture menu. Feel free to contact us at 844.254.8088 and we would be happy to help you with that. -Randal
Does not work with Samsung Ultra HD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 'tv' is not HDR compatible and does not have HDMI ports that are HDCP 2.2 compatible. Also, it does not have a built in tv tuner. Otherwise, it's great ;p
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for the feedback. The HDMI ports are HDCP 2.2 compatible. Some VIZIO home theater displays no longer include connection for a coaxial cord. We do include a complimentary HDMI cable to provide a higher resolution image from your cable or satellite box. External tuners can be connected by HDMI to the display in order to receive over the air broadcasts. -Randal
Vizio support terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get Chromecast to work on this tv and Geek Squad would do nothing but install it not teach how to get it working so traded it out for another tv.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .VIZIO SmartCast displays with Chromecast Built-in offer a unique experience for our customers. This technology allows access to thousands of Cast capable applications so that customers can open an app on an Android or iOS device connected to the same network as the display and click on the Casting icon to send the content directly to the TV.
After two years it stopped working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning the tv for only two years it started turning off and on by itself. It sometimes doesn’t turn on at all.
No, I would not recommend this to a friendBetter to spend a few more bucks and get a decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money picture is horrible. Better of spending a couple hundred bucks more to get a decent tv
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the all-new VIZIO SmartCast™ E65u-D3.
There are many picture adjustments that can be made in the Menu, found in your VIZIO SmartCast™ app, to affect this. We recommend adjusting these to best fit your personal preference.
If you have any additional questions please feel free to contact us at 844.254.8088. Thanks! –Collin
alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not too thrilled about the image quality i dont know how the other are but this 4k whatever same thing
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.