Customer Ratings & Reviews
- Model:
- E65U-D3
- SKU:
- 4859200
to a friend
Customers are saying
Customers recognize the 65" Class LED 4K Ultra HD Home Theater Display as providing excellent picture quality and a great price. Many appreciate its ease of use and the inclusion of Chromecast, which enhances streaming capabilities. However, some users find the remote control somewhat basic and initial setup could be improved. The 4K resolution and vibrant colors are also frequently praised.
This summary was generated by AI based on customer reviews.
Nice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I don't like is that there is no menu for TV and you must use a smartphone or table to get into the settings for adjusting things like picture and sound ect.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E65U-D3. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. You can acess the TV's menu by using the VIZIO SmartCast™ application. We realize this is brand new technology and it takes some time to get used to it. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. Thanks again! -Jesse
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We initially got this tv because it was on sale and the $779 price tag attracted us for both the size and type of tv. When we got home, we then realized that it was damaged out of the box - it happens, not that big of a deal, just go back to the store to get an exchange. Cool. We get home with our exchanged tv, mount it up and begin the set up process. 1. It could not detect my phone through bluetooth 2. While attempting to set up using the SmartCast app through wifi, it could not detect my connection until I set my phone directly next to my router. Once we got it all set up, I got excited because we could *finally* enjoy our tv. Nope. The sound didn't work. I checked to make sure my HDMI cord was fine, which it was since I obviously got picture. Switched to input HDMI2 and cut the xbox on to see if it was a faulty HDMI port - nope. Absolutely no sound. Another trip to Best Buy - to top it off my HDMI cord was stuck and would not come out. Beyond frustrated, I didn't care and just took it back that way. I didn't want another exchange out of fear that we'll have yet another issue - to top it all off, when customer service was checking the product, the tv wouldn't cut on at all! They used 2 differenct power cords and none of them worked. Good riddance. We ended up with a Sony - paid more than we wanted but better quality than this product. Buyer: beware!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Turned Blue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great at first. Basically a monitor but that's all I needed. Unfortunately after about 14 months - conveniently after the 1 year warranty - the TV started developing blue spots. Now the whole screen is blue and tech support just recommends buying a new TV. I will, but not a Vizio.
No, I would not recommend this to a friend Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a Samsung 55 LED that is 5 years old and this picture is lacking comparatively. It looks like we are viewing the pic through a fog... it seems really hazy. Not sure that we will keep it...
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. A few things that might help you get the kind of picture quality you saw in the store. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to get iPhone paired, and have not apps direct install, with make more hard for smart enjoy different than the others tv were u can have all apps on screen that's not
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate the feedback. We're sorry to hear you are having troubles pairing your iPhone. Please contact us at 844.254.8088 and we would be happy to help you with that. Thanks! -Randal
Dumb move Vizio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What kind of tv doesn't come with a controller?! At least one that actually does something? I'm a techy person and even I had trouble just figuring out how to connect to Netflix. Why complicate things? If you want to have to mess with your phone every time you do something and have trouble setting anything up then go for it but if you want a tv that is really smart STAY AWAY!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™E65u-D3
We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app.
With the Vizio Home Theater Display virtually any smart device is a remote control. Multiple devices can be paired at once. With the evolution of applications using a smart device is nearly limitless compared to pre installed apps that cannot be added to.
We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Mandi
Screen went bad on day 1.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a hassle. TV was set up and running. Turned it on late that day and half the picture was out. I've been a Visio fan for years but after buying it,, hauling it home, unboxing the beast, setting it up and wiring it all in, it was really sickening to reverse the whole process and start again with another TV.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We’re sorry to hear that.. We strive to deliver the highest quality product to our customers. Please contact us at 844.254.8088 and we would be happy to help you out with any questions that you may have. Thanks! -Randal
IF YOU LIKE WORKING FOR A GREAT PICTURE THEN BUY!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am very disappointed in Vizio not woth the money
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E65u-D3. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Jesse
DO NOT BUY VIZIO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I now have a 75lb paper weight. Vizio customer service is beyond lousy. Spent 2,000 for a TV that lasted barely over a year.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to share your feedback. We're sorry to hear you experienced a problem with your VIZIO. We strive to provide to deliver a high quality product to our customers. Please feel free to contact us if you have any questions or concerns at 1-877-878-4946 or chat with us online at vizio.com. Thanks again! -Jesse