Customer Ratings & Reviews
- Model:
- V655-H19
- SKU:
- 6416442
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 65" Class V-Series LED 4K UHD SmartCast TV. Many also appreciate the TV's size and the variety of apps available. However, some users report issues with the remote control, SmartCast functionality, and occasional volume or streaming problems. The setup process is generally considered straightforward.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds to low tried raising volume as high as possible
No, I would not recommend this to a friendDon't waste your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV less then a month and its defective. The screen keeps gong black and shutting off. The apps and remote does not work. Awfully made and POOR QUALITY
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Audio Delay Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had to contact Vizio tech support 4 times in last 2 weeks due to audio delay. Tech support indicated it was a known issue with this particular model. Vizio is a good brand, think it’s just this model that’s a lemon
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello NotHamperCamper, issues like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
65” Vizio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to change inputs back n forth to have sound and the picture is just ok
No, I would not recommend this to a friendStopped working after 3 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I got a bad one. The user interface stopped working after 3 weeks. Still powers on, but won’t navigate to any apps or hdmi inputs. The return policy window expired the day it stopped working, so I’ll have to try to get refunded by Vizio or American Express tech warranty...
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello CheapTV, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Viziotv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad tv, I don’t like image this tv so bad bbbbbc sdvvbb bhbjja b
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Pass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is okay. Not worth the money. No please with the buy.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Danielle, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Tv not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately i had to travel just before getting my TV, when i got back and install it the tv was not working. There is 15 days return policy so i could not even return it because i traveled for the last 3 weeks. Next time i will buy the Tv with costco.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sr79, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture quality. It has dark spots and now a line down the middle and it’s only a little over a year old. Also, the Vizio apps haven’t worked since day one. It’s a piece of garbage and of course the warranty is only one year.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DTampa, defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Big Bummer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not play apps, freezes, plays black screen no sound frequently in all apps, Hulu, Netflix, Amazon etc. Would not buy this tv again, especially online with no idea how to return or get service on it!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Trio,
Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv after thanksgiving stop working after 3 weeks, the screen went blank I can hear talking but no picture after that it start showing white lines. I call they send me another .
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Will never know
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one had a crackedscreen, Best Buy was great and picked it up and sent a replacement. Unfortunately it too had a cracked screen. They picked it and this time I ordered an LG which arrived in working. This may be a good TV but I will never know.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jack,
VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Dont do it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally a headache, constantly having issues with connecting to the internet; or movies pausing mid stream, freezing. We have to restart our TV at least 5 times a day! Not to mention the app selection sucks!
No, I would not recommend this to a friendBuyer Beware
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv Nov 29th and here it is Early April and the tv already stopped working. It has lines across the TV and doesn’t work anymore. To late to return it and I’m beyond upset because I spent over 500 on this TV.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Upsetbuyer, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
poor quality tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was very poor. Colors were off and faded. Most of the pre-loaded apps/channels were obscure and unable to add my own apps/channels. I returned this tv. I would not recommend buying it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Viziotv, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Broken after 8 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Broke after 8 months. Sound issues. It takes too much load the apps even when LAN cable is connected. Not recommended. Sony is more expensive but it's better quality 100 times more.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Alonso, can you give us some additional details about the issue you are experiencing with the TV being broke? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Vizio tv -poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been having alot of problems with the tv not wanting to turn on and or rebooting itself, changes channels on its own not even a month with this tv
No, I would not recommend this to a friendNot Xfinity compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Xfinity cable and the tv isn't that compatible with it. I've had annoying issues with controlling the sound with the Xfinity remote.
No, I would not recommend this to a friendThis tv sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it I’m having trouble navigating the tv the sound quality is trash the speaker sounds like it belongs in a 20 it I’m not seeing a Bluetooth option as well “worst buy”
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello WorstBuy, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. This TV is not designed to output audio over Bluetooth. You could purchase a Bluetooth transmitter and connect it to this TV to listen over Bluetooth. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
DO NOT BUY THIS TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst tv i ever had the picture quality is fine but the hdmi port connection are TERRIBLE!!! And try to return that back with a normal sedan and lmk how as it GOODLUCK
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nivs14, sorry to hear that you're having trouble. This is not typical so I would like to learn more so we can assist with troubleshooting. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.