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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 524 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and easy setup of the 70" Class M-Series Quantum Series LED 4K UHD SmartCast TV. Many customers rave about the fantastic value and terrific picture quality, while others appreciate the affordability of the TV. The TV is also said to be user-friendly, with customers mentioning how easy it is for their families to use. However, there are some complaints about the remote control, glitches, sound, refresh rate, and backlight. Some customers have reported issues with the remote control not working properly, while others have experienced glitches with streaming apps. There have also been complaints about the sound quality and the refresh rate of the TV. Additionally, a few customers have mentioned issues with the backlights failing within a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 524 reviews
  • Rated 1 out of 5 stars

    Do your research

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was very pleased. I purchased this 70 inch because of how pleased I was with the 55 inch version I have in another room. Less than 3 weeks in and the backlights have failed. Will have to return. Seems to be a common issue with Vizio these days. Oh well. You live and you learn.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Karma, I am so sorry to hear you had a less than ideal experience with your TV. Thank you for your detailed review. This issue is not common, so I appreciate you bringing it to our attention. If you have exchanged this TV for another VIZIO and have any questions or need assistance, please feel free to reach out to us again by going to support.vizio.com and clicking 'contact us'. Thank you.  VIZIO

  • Rated 1 out of 5 stars

    I do not recommend this Tv Vizio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy at first with the buy , you know big screen and having something new that you couldnt afford before Well that changed after 1 month of used Tv glitches and when whatching anything it flickers fast . Im soo dissapointed, did not buy warranty thinking since being new it would atleast hold on for a good while before needing repairs . I do not recommend this Tv makes me not wanna spend 2k 3k on a tv because you never know till you get it at your house and start whatching it

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Milton, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv for less than a week before I returned it. The remote didn't work well. It had a decent picture.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Samm, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 1 out of 5 stars

    This tv is headache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this tv at all... I just returned it today and writing this review.. please don't don't buy it.. all of sudden picture goes dimm it happen every couple of hours and once a day it's goesnt show the source although source is connected then I have to restart the TV then it will connect.. I was so tired of this that I returned it .

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Acohome, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Cons mentioned:
    Smartcast

    Rated 1 out of 5 stars

    Terrible tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It glitches out of netflix and other programs. Everytime I watch a movie it kicks me out of the app

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Bblack1992, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote control sucks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control sucks. Always unresponsive, slow. Never buying a vizio again

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Abcdef, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Rated 2 out of 5 stars

    Got a lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55' version worked well, but the 70" version we bought was defective and had to be returned. Probably a one-off, but IDK.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello IamJMKS, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 1 out of 5 stars

    Go to store!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst delivery experience I have ever had. The deliver drivers were rude as can be. Ordered a brand new tv off of the bestbuy app, and they brought me a opened box tv. The box had geek squad tape all over it, and then the drivers argued with me telling me it was new. Long story short, opened box and tv was used. Went to the store and they went beyond and above to make it right for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fine at first but give it a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv 2/5/21 and today 6/18 the darn thing will not power off. We have unplugged it from the wall and it still will not turn off which is weird. Like how can it still be on with no power source?? Been looking online and tried the whole hard reset thing and still no luck! I sent a request to Vizio for a repair, but who knows how long that will take!

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Nike82533, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 1 out of 5 stars

    Only lasted 8 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv only lasted 8 months. Without warning, the tv stopped turning on. Before the screen stopped working, we had trouble with the apps and bought an Appletv to solve that. Vizio has been my go-to tv brand for years, and this is the first time that I have seen anything like this.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello only8months, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Very remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv remote is very bad. But the tv is ok and the color is good.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Precious,

      Thank you for your review. Can you give us additional details about the issues you are having with the remote? When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I got a bad apple or I’m not settting up the tv correctly but the image quality is extremely poor and the colors aren’t vibrant nor clear. Not a pleasant experience and definitely not worth the price tag.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Alex,

      At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087. VIZIO

  • Rated 1 out of 5 stars

    Drawing them in to disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so a poor quality picture for the cheap price for the black Friday sale just to draw people on! Well done bestbuy, I seen consumers bringing them right back the next day. If you really want to bring and keep customers, give them something that they can actually enjoy and be satisfied with their purchase!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1st and LAST Vizio!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another Vizio TV again. This is the SLOWEST platform I have ever encountered, won’t load 4K movies, has to be unplugged at least once every two weeks because it freezes up. This TV is a joke. I have not even had this TV a year.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Chris, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 1 out of 5 stars

    Just don’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it zero stars if I could. Glitches galore... worst TV I have ever had. Maybe it was just crappy Black Friday quality but I won’t chance it and buy another one. We switched to Samsung.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello MegO, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Defective screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return after the first week. Screen produced random green and red pixelated streaks. Seemed to be getting worse each day.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello BenC, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 1 out of 5 stars

    Poor performace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV started to broke the second day after the return period, for best bu, ended. no a good tv purchuse for me.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really not satisfied with the TV. I hate that I can not download apps and also 70% of the time the remote control is not compatible with the TV.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Melissa, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. In regards to your remote, please don't hesitate to contact our award winning customer service for troubleshooting, just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy ... terrible lag and image quality . I was mislead by a Best Buy employee to buy this tv and it’s the worst purchase I’ve ever made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute the worst, has not worked properly since the day it was purchased. Never recognizing the cable box and bose surround sound.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jrd0954, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO