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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 314 reviews

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89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 314 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect my tv with alexia and it’s working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron set my harmony remote up. Easy to use with multiple devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would ask their experience level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a good experience with the set up. The entire system took 5 trips to my house to get all set up correctly. I was not happy with this service. Had to speak to several managers to finally get things done. There is still one thing pending to be done.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love the 3 phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    call waiting dosn't always work and caller ID is faulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk to it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing how to set this up makes all things much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were on time, professional, and did everything. I did very little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad continues helping me with my trek through “digital land”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help us get are google hub up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having these guys come help me get everything set up was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was explained so I could understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great. Friendly and clean, and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this to a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was well worth it, would not want to do without the Echo Dot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just call and the problem is fixed - very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa. It was definitely worth getting the set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flatscreen wall mount headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of problems at the North store purchasing a flat screen wall mount and fix my tv. The south store was more helpful in this issue than the north store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad recommended a lot of nice things to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norris and Tiffany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norris and Tiffany are great thank you so much !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sit back and relax, now all you have to do is ask alexa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got help configuring the HomePod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got help with configuring the HomePod with our wifi and iPhone, etc. It was not straightforward. The Geek Squad had to work hard to make it work. And we still had no music on the HomePod. We had to do that later on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help on setting up my smart tv and my Alexa echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job! On time and had patience with dad. Thanks

    I would recommend this to a friend