Customer Ratings & Reviews
- Model:
- RM5766-2HD
- SKU:
- 6501064
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good camera quality, amazing night light, and suitable display size of the 2 Camera 1080p Smart WiFi baby monitor. Many also appreciate its ease of use, pan and tilt functionality, and long battery life. However, some customers have expressed concerns about the monitor frequently losing connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Makes parents feel safer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for parents to feel safer with their little ones .
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Night light
5 star baby monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the night light connected with the cameras. All great features!
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Notice to Best Buy.Dont buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 sets of these Vtech camera's. The first set worked great.Then i got this second set soni could have a camera in every room of my house to watch my elderly mother and grandchildren. Now i can not get any of them to set up for recording. 1 doesnt record at all the other 3 say there are recordings but when i clicknin them either i cannonly go back 30 min or not at all.Says no recordings to be found even tho it says detected motion. I reset them all a few times. And still wont work! I contacted the App developers thinking it is something there because the reviews have dropped since some update was done. Nobody wants to repond and I have 4 camera's that are worthless. So my review is at this time,DO NOT BUY THESE! From this company. I m past the return period or I would. Best Buy needs to take them off shelves or go down with this company for selling junk items.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Camera quality
Baby monitors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome I can see my grand baby while she sleeps and I can do my chores the video are nice and clear.
I would recommend this to a friend - Pros mentioned:Camera quality
Amazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! It shows me everything I need to view my little one sleeping!
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product clear screen and hook it up with your phone easy...
I would recommend this to a friend Good camara system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy to install and app access.
I would recommend this to a friendBaby monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the cameras is a little blurry but works ok. Love the app on my phone
I would recommend this to a friend- Pros mentioned:Camera quality
Life savior for my twins
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several cameras and this is the ony one that wor with great quality.
I would recommend this to a friend Baby
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for a baby shower at an amazing price...
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Camera quality
baby moniter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent choice for monitering babies. ******************
I would recommend this to a friend Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like having two cameras and we can view cameras with phone.
I would recommend this to a friend- Cons mentioned:Connection
Bad monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection is poor the sound is so bad fades in and out or doesn’t have sound at all the 2wzu doesn’t work and the monitors picture quality is so bad I have the time can’t tell who is or what it’s fuzzy and scrabble I would not buy or recommend this product to any one
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
FIRST BABY MONITOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FIRST PURCHASE OF BABY MONITOR. SET-UP WAS FAIRLY EASY. INTERNET CONNECTION IS SLOW TO MAIN MONITOR .
I would recommend this to a friend- Pros mentioned:Camera quality
High definition picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great quality picture and easy transportation.
I would recommend this to a friend - Cons mentioned:Connection
Avoid.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Even when not on wifi, it can barely maintain a connection to the cameras. Video and audio quality is not good either. Would return but it's past the return window.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Camera quality
Good set
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good set of cameras, 100% recommended
I would recommend this to a friend Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, best one we have gotten and we use for both bedrooms and the playroom.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Cons mentioned:Connection
"Number 1 Baby Monitor Brand" Yeah right
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute Garbage. Issues with the 2-way talk fature out of the gate. Should have returned it immediately. But i decided it was fine. Now a couple mknths later it is constantly disconnecting from both the included display and the app rarely shows the camera feed. Both cameras are next to a node for my mesh router so i know connection isnt the problem.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Cons mentioned:Connection
One of the cameras stops working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th time buying and retuning this product. We love it because it’s so easy to use and has great image, that’s why we’ve been trying so many times to make it work. The problem is one of the cameras after 3 weeks of working perfectly it suddenly disconnect and it’s impossible to reconnect, no matter what you do. Don’t buy it! we maybe thought it was bad luck, but 4 times with the same software issue it’s definitely not bad luck. Such a shame because we really liked it.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product.
We apologize for the trouble. Please try cycling the power on your camera (unplug for ~10 seconds, the plug in again). If your connectivity trouble continues, please contact customer support at 1.800.595.9511 or by email at info@vtechphones.com with a picture of the system settings screen from your parent unit so we can help to troubleshoot and get this resolved for you quickly. (Menu/Select > Zoom key > Product info & support) If the product is deemed faulty, we can arrange a warranty replacement right away.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team