Customer Ratings & Reviews
- Model:
- RM5766-2HD
- SKU:
- 6501064
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good camera quality, amazing night light, and suitable display size of the 2 Camera 1080p Smart WiFi baby monitor. Many also appreciate its ease of use, pan and tilt functionality, and long battery life. However, some customers have expressed concerns about the monitor frequently losing connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Night light, Pan & tiltCons mentioned:Connection
So many great features!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This VTech Smart Baby Monitor has lots of good qualities and features that are convenient and I really, really like it. But it did loose connection once and I really hope that was just a one time issue. That made me really nervous when it notified us that it wasn’t connected but at least it was clear that we needed to connect it again. I like that it is that it’s a pan cam and you can pretty much see that whole bed that the baby is in by moving the camera in different directions. It comes with a nice size monitor and two cameras. It’s easy to place the cameras on a flat surface or hang them up with the included screws and anchor. The monitor can be used on battery so you can bring it with you from room to room. That is convenient while working in the home office during the day, we can use the battery and leave the plug in the bedroom for when we use it at bedtime there. It’s easy to see status of the battery and when to recharge it. You can also use your phone app to view if you are away from home or from the monitor. And with two cameras, it makes it so convenient if you have children in more than one room. The picture quality is great and clear even when it’s dark at night. Another great feature is being able to communicate with the camera of your choice, so if the baby is up and crying, you can sing or talk with her to hopefully help soothe her without having to go in. It also includes a few sounds you can play for baby for a specific time period or until you turn it off. There are also different options for how you choose to view the 2 camera. We love the split screen to see both at the same time and the option that toggles between them every few seconds. It does have so many great features that I love so I truly hope it doesn’t loose connection in the future. I almost forgot to mention that it offers different colors and brightness if you want to use it as a night light. Another great feature!
Display not so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not so great in the dark. Sometimes the image is very blurry and pixelated as soon as the device wakes up on detecting motion.
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say the only problem is the image gets distorted a lot and it is very close
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Boarder-line useless in hindsight
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The signal range does not extend far enough to make use of the monitor in anything outside of the most modest house. The monitor constantly looses connection, and we are on the same floor, in the living room of a modest ranch home. This negative experience colors how I view the rest of the unit. Every other feature feels tacky and useless since this fails at its most basic functions.
No, I would not recommend this to a friend- Cons mentioned:Connection
Unfortunate purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has amazing features but it is terrible that the monitor doesnt hold charge at all. Also constantly loosing connectivity. Moreover, we are unable to use the mobile app, it doesnt connect to the server
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have these in two separate rooms, and they work great. The main monitor does a split screen and there’s multiple sound, we are very satisfied with this product .
I would recommend this to a friendgreat product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very durable unit great for a new baby or a toddler
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Safety
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitoring system hands down!!! If you want pease of mind and to know that your baby is safe get this
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Raúl reviwed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Good experience with this item, I can check my baby around the all house while I working in other Stuff
I would recommend this to a friend- Pros mentioned:Ease of use
Drops signal multiple times
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image and ease of use is great. The issue is when you connect directly without wifi it drops connections left and right. It will lose signal 10 feet away from the camera. I would not reccomend at all. For this price it should be alot better quality.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product.
We apologize for the trouble. Please try cycling the power on your camera (unplug for ~10 seconds, the plug in again). If your connectivity trouble continues, please contact customer support at 1.800.595.9511 or by email at info@vtechphones.com with a picture of the system settings screen from your parent unit so we can help to troubleshoot and get this resolved for you quickly. (Menu/Select > Zoom key > Product info & support) If the product is deemed faulty, we can arrange a warranty replacement right away.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it doesn’t connect to WiFi. I don’t need to use my phone to put white noise.
I would recommend this to a friend- Cons mentioned:Connection
Do not buy !
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor wont stay connected to camera(s) no matter how close you are to them. Tried moving the camera a few times, didn’t matter. It sucks because the features of this set is great, but the #1 point of a baby monitor is being able to…monitor your baby, can’t do that with this trash tech.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Good set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera connects easily and funtions as it should you can adjust temps
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Great purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase to help keep an eye on your children
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Lifesaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a life saver in more ways than one. Best baby investment anyone could ever buy.
I would recommend this to a friendGreat monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no issues with this and it brings alot of peace and mind to us! Great product
I would recommend this to a friendG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good Excellent very good Excellent very good
I would recommend this to a friendThe app doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love how I can switch between cameras but have extreme trouble getting the app to work so I can usually only use the handset which in annoying if I’m out and want to check on who is whatching my house I can never see because it never connects. Please fix the app!
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
BABY MONITORS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these baby monitors as a gift they super happy with them
I would recommend this to a friendNice baby camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera good resolution and connectivity for the price
I would recommend this to a friend