Customer Ratings & Reviews
- Model:
- VM5254
- SKU:
- 6444378
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the "5" Video Baby Monitor w/Adaptive Night Light", especially the picture quality, ease of use, and night light feature. Some customers appreciate the price and features offered. However, some customers have expressed concerns about the battery life. On the other hand, a few customers are happy that it doesn’t have WiFi.
This summary was generated by AI based on customer reviews.
Reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must for any parent. The peace of mind of watching the monitor is unmatched.
I would recommend this to a friendFantastic item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used in my 88 yr old mother room to monitor her 24 hrs day.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase! Great audio and video. 100% recommend
I would recommend this to a friendBaby shower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My niece loved it. Great baby shower gift. She was so excited to get it. Now she can keep an eye on the baby.
I would recommend this to a friendNo cell phone connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fault. I guess I didn’t read the fine print. This camera does NOT connect to cell phones. The single monitor ( included) works fine but our previous model connected to our phones.
No, I would not recommend this to a friendOkay review.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be a little better with the night vision and sound found one a little cheaper in the little clearer online.
No, I would not recommend this to a friendDoes the job good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On vacation and our monitor broke . Got this one on the fly and good quality and a good price,
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family friend was super happy with their gift. Recommend this item
I would recommend this to a friendBuy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see into the future! Unless you have glasses.
I would recommend this to a friend- Cons mentioned:Battery life
Faulty after 4 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the first one thinking It was a one off…was given a gift card to purchase another which I did. Turns out they don’t last longer than 4 months! Very disappointed, Best Buy seems to be lacking in their services. After spending thousands in their store I think Best Buy “Somewhere else”!
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect for what I needed it for. Looks good and works good.
I would recommend this to a friendMr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping was on time and the product was excellent for the price i love best buy!
I would recommend this to a friendCan't beat the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 years ago I had a different Vtech model that was close to this one and after deciding not to have any more children I gave it to my friend that is a new mom. Yes, only a few months before realizing I was expecting. So far this product is good. The picture quality is very good for the price and has all the options I needed. We wanted a monitor as most come with an app so it was what we were looking for and couldn't beat the price compared to other brands. Plus the one purchased 5 years ago is still going strong I just wasn't going to ask for it back.
I would recommend this to a friend- Cons mentioned:Battery life
Should have paid for a better one.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first was a great product but after 4 months the display dows not hold a charge at all and the screen goes in and out all the time.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer, Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family. Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention. We look forward to hearing from you so that we can help to make it right. Regards, VTech Support Team
Baby monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Even better than what we were expecting!
I would recommend this to a friendGreat project.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great project. I highly recommend it. Don't hesitate to buy this.
I would recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend a terrible quality at all. no good
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Didn’t think it was even gonna last this long
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reviews. Connexting was a pain the butt the first few times
I would recommend this to a friendNanny cam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product it works exactly as described.
I would recommend this to a friend