Customer Ratings & Reviews
- Model:
- VM5254
- SKU:
- 6444378
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the "5" Video Baby Monitor w/Adaptive Night Light", especially the picture quality, ease of use, and night light feature. Some customers appreciate the price and features offered. However, some customers have expressed concerns about the battery life. On the other hand, a few customers are happy that it doesn’t have WiFi.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality on the monitor. Only issue i personally had was the camera dosent rotate.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Price
Great product, excellent price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a baby shower gift, and we are still awaiting the arrival of the little one, but the parents were excited because this has so much more to it than one they had on their registry from another merchant. I was excited because it was so much less expensive!
I would recommend this to a friend Baby cam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my sister, small view range, but overall great for the price!
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Night light
Great baby monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We can monitor when baby gets up from his nap. Highly recommend.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Price
VTech Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, better than the previous monitor I purchased. It is truly worth the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Very good camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera was very clear and was able to set it up easy.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Cons mentioned:Battery life
Battery life is nonexistent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a fan that the screen goes into sleep mode with no other option. Also the battery life is excessively short. I’ll have it charging all night just for one bar to be all the charge it gets. It doesn’t charge when the monitor is off as well!!!
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy! I feel confident in this product sold buy Best Buy. I can keep a good eye on my girls and also great sound I hear everything even when they are fighting over toys. I would recommend highly
I would recommend this to a friendBaby tele audio.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was for a gift. And the parents are enjoying it. Good product. Good low light vision.
I would recommend this to a friendWorks well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but sometimes the picture becomes dark and unclear
I would recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great up until it wasn’t… we had to switch our Wi-Fi router and now its not connecting. It might connect when we turn off the main camera and the monitor, but it immediately disconnects and even without the wifi its not connecting anymore.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Cons mentioned:Battery life
Battery problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont stay charged and wont alert me when shes crying
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Camera doesn’t rotate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have never purchased had I realized the camera doesn’t rotate. I guess it works if you have a baby, but as soon as they’re a toddler and out of the crib you’ll need to buy a different camera.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Expensive toy minitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad screen visibility Motion detection not available
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team