Customer Ratings & Reviews
- Model:
- VM5254
- SKU:
- 6444378
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 5" Video Baby Monitor w/Adaptive Night Light for its overall performance, ease of use, and night light feature. The screen size and price are also appreciated by some users, as well as the features it offers. However, some customers have expressed concerns about the battery life and the static camera angle. On the other hand, some customers are happy that it doesn’t have WiFi.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Does the job good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On vacation and our monitor broke . Got this one on the fly and good quality and a good price,
I would recommend this to a friend - Pros mentioned:Overall performance
Best monitor I have purchased .
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to mount to the wall and the quality is fantastic .
I would recommend this to a friend - Pros mentioned:Night light
Multi use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this item to watch a front entrance so I can do computer work in another room.
I would recommend this to a friend - Pros mentioned:Overall performance
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family friend was super happy with their gift. Recommend this item
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect for what I needed it for. Looks good and works good.
I would recommend this to a friend Baby monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great video and has an easy set up for grand babies
I would recommend this to a friend- Pros mentioned:Overall performance
Video monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so wonderful to have. Clear picture & even has the temperature of the room.
I would recommend this to a friend - Pros mentioned:Ease of use
Best of its kind
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build quality. Very easy no use. No reliance on smartphone or app.
I would recommend this to a friend Vtech monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Relatively inexpensive and we like the monitor. Camera is also good quality
I would recommend this to a friend- Pros mentioned:Overall performance
Mr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping was on time and the product was excellent for the price i love best buy!
I would recommend this to a friend - Pros mentioned:Night light
My Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great and does a wonderful job at giving us a piece of mind while the children sleep
I would recommend this to a friend - Pros mentioned:Overall performance
Very good quality picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it!! It has a pretty clear picture even at night with the light off!!
I would recommend this to a friend - Pros mentioned:Overall performance
Non WiFi Infant Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dependable non WiFi monitor. Picture is remarkably clear. Price Point was good too.
I would recommend this to a friend VTech Video baby Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful for my sons bed room. Battery life is amazing
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Overall performance
Can't beat the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 years ago I had a different Vtech model that was close to this one and after deciding not to have any more children I gave it to my friend that is a new mom. Yes, only a few months before realizing I was expecting. So far this product is good. The picture quality is very good for the price and has all the options I needed. We wanted a monitor as most come with an app so it was what we were looking for and couldn't beat the price compared to other brands. Plus the one purchased 5 years ago is still going strong I just wasn't going to ask for it back.
I would recommend this to a friend - Pros mentioned:Overall performance
Baby monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Even better than what we were expecting!
I would recommend this to a friend - Cons mentioned:Wifi
Perfect for our nursery
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for our newborns room. I’m glad it didn’t have wifi
I would recommend this to a friend 
Solid but monitor is too loud
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Solid monitor, but the lowest sound setting is still too loud, where I can hear my baby breathing or moving around
No, I would not recommend this to a friendShark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For that price its fair. Didn't like that it had to be connected the camera. Would be best if it was cordless. Use batteries instead to locate camera anywhere the customer wants to locate it.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Liking it so far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the first few days that we have had this, we are very happy. My only mild complaints are: 1) there is a very feint green-ish light that flickers on and off on the camera module if your camera screen is not on 2) the screen off functions requires a 3-second hold versus just a quick click)
I would recommend this to a friend