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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,636 reviews
  • Rated 5 out of 5 stars

    Super Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have two other handset already, and this system integrated without a problem. Setting up the voice messaging was very easy, and that was important as it was for my 88-year old mother who does not like new technology challenges!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed simple phone with easy to use features, and large enough display for senior citizen. This phone fits the bill. Sound and ring tones also clear. Overall, a sound purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great color, poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this phone didn’t last too long. People couldn’t hear us on the other end then it would work. I returned them and upgraded a bit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use phone with answering machine. I wish the audio was more clear when playing back messages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good Product. Good Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vtech cordless phone was a good price for the product. It is easy to get started and works well for general purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cheap quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was moderately priced. The quality is cheap. When you use the handset you wonder when its going to fall apart but it doesn't.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LCD display is very dim

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dim display and brightness is not adjustable. speaker button is at bottom of phone so you basically need 2 hands to talk/listen hands-free.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker phone weak

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for the money...speaker phone doesn't work too well as it sounds like I am in a can

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useful for those who still want to keep a landline. there is static occasionally but may not be the phone and could be the signal or the line itself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor result!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy this replacement phone because best buy could not find the record of it's purchase which a geek squad representative did find it and told me it was still under warrantee!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Good Cordless Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for apt. or smaller home. I upgraded from an older model. I Iike the energy saving eco feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home phone set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a good home phone this is it..........

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is crappy , i wouldn't recommend it to anyone .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok Cordless Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK cordless phone for those who still have/use a landline. Nothing spectacular, and gets the job done. It was also a decent price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing for a V-tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy V-tech phone systems but this one is barley so-so. Painfully slow and poor sound quality but otherwise an acceptable devise.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Dear Customer,

      Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the CS5129 did not meet your expectation. We understand your disappointment, and apologize for any inconvenience that this may have caused you.

      Your valuable comments have been shared with our product development team. They are always looking for ways to improve the products.

      Regards,
      VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Great brand!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister really liked the phone and had no issues with it. I read other reviews before buying it amd saw no one complained so I gave as a Christmas gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple cordless phone for useless landline number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to connect and works just fine for my needs...which are: Provide a good connection where I live as AT&T Wireless signal strength is very weak or "no-service" at times...

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work well low volume returned to store for full refund

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfactory basic desk phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement phone for my office. We have a separate phone number from our home landline. This phone is just what I needed,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Quality, lasted alittle more then a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less then 2 years, garbage quality. For fall for the pretty colors

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors