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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,636 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because I needed an answering machine. It does the job. No issues so far. Easy to set up. Good for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy to use.... can't figure out which buttons do what, and are labeled confusingly. Takes me 5 or 6 tries to get to the messages, and even then I don't know what worked to get there. There must be an easier one to use????

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are sorry to hear that the VTech CS5129-26 does not work as expected. We understand the frustration and we apologize for any inconvenience it may have caused you. You contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511, so we can provide a walk through on how to navigate the telephone system. You can also visit our official website to download a copy of the user's manual.

      Thank you,
      -VTech Support vtech-babymonitors

  • Rated 5 out of 5 stars

    Domestic engineer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need after purchase. I returned the item the next day, thought I had to replace an existing phone but I did not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for cordless and call block feature, seems to work well. Adding #'s to block list should be simpler though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Traded for the single

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main unit was great but couldn't get the other unit to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone system for 2 months before I started having issues. Would not recommend. The price was on the high end and I would have returned it with my replacement plan if my daughters bunny had not eaten the cords before I was able to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needed a landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a landline. Did not want to spend a ton of cash. Works good, cheap, good sound!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace a dead phone and this VTech worked fine and fills the bill. Inexpensive and good performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. It rings each time I receive a call and I can talk to the caller. I can make calls also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave up landlines, but then decided to have one cable phone. It's mostly for emergencies, but we use it occasionally and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Answering machine

    Rated 3 out of 5 stars

    does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's an okay phone, just wanted it for the answering machine component.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, it works well. Vtech has never disappointed me. Just needed a bedroom landline phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose. It takes care of basic phone needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    i have no idea what you want.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very difficult to see the numbers etc.whole thing is inconvenient..have owned this brand before ans i cought this one..big mistake..

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Answering machine

    Rated 3 out of 5 stars

    Very simple but great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but has everything I need, it has answering machine and quite mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the phone is cordless so I can carry it anywhere in the house I also like that it has caller id and an answering system that I can check from the phone or base.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slippery Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the look & design of the phone. Handling performance was very poor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Okay phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answer machine voice quality could improve. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and functional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone looks good. Since landline is not used that much anymore looks of the phone is biggest matter. And of course, its functions well, no problem so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary services for Ministry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wise and reliable purchase. Having a land line is valuable especially when I keep breaking my cell phones.

    I would recommend this to a friend