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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,636 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very effective for the amount.its been working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly well and produces quality messages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless telephone was needed for use in the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone set in August, and it broke in September (after Best Buy warranty expired). I have had very good success with vtech in the past, and couldn't believe that this item broke so soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it,does what I bought it for.great buy and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like most reviews this phone is a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this phone is working well. Very reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect cordless phone for my needs. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who uses a landline anymore? I got this because it was cheaper to have a landline with my cable and Internet package. Nothing fancy. Serves its purpose. Don't really use it because I use my cell mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very good brand and especially for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's well worth the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to hear clear while walking thru a 6 bedroom home without dropping of any calls, and that's a plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Peanut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to see the phone numbers on the screen. It is hard to hear from sometimes and you have to put it on speaker phone and it will hang up on them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable phone with voicemail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect house phone does exactly what needs it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs and operates as expected. No problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hitting my head against a brick wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't program date & time, couldn't erase messages. Not worth the trouble or ordering this *#>?&%!. Then they insisted that I send them the garbage back instead of sending me another phone so I could have a some-what working "hello" phone. Told them that I was immobile and couldn't find someone to send it back that why I have thing delivered.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    You buy a cheap phone you get a cheap phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display small and very poorly lit which makes it difficult to read caller ID. Like the color.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job for a home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great and we are using it in our apartment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item first recommended by sales staff since it would not have worked in my situation. Nice to have something that works, even if it did require three trips to the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a simple home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so my kiddos can have a phone when cellphone reception isn’t so hot and haven’t had to really use it but it’s there and ready if we do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for just the two of us. We like to turn our cell phones off at night and gave the kids the home # in case they need to get a hold of us in emergency

    I would recommend this to a friend