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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,636 reviews
  • Rated 5 out of 5 stars

    great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VTech phone is a great answering message phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks Nice! but thats it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal range is very poor. The batter doesn't indicate the actual batter power; it'll show three bars then all of a sudden it'll go to zero so you never know when the phone is going to die.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Hello. Please call VTech support @ 1-800-595-9511 so we can troubleshoot your concerns. Thanks! VTech

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst phone I've ever owned backlight is almost impossible to see save your money by something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cordless phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone poor quality. Goes dead after 15 minutes use. This is money poorly utilized

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 3 out of 5 stars

    Light Weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too light weighted. Have to hold on to answering system when pressing the buttons otherwise the whole thing falls over.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace this phone system many times. It is the only system that works for our application which can have a headset added (headset was inc. previously).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unanswerable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone kept showing in use and everything was sent to voice mail. They were the worst phones ever

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic phone does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have any complaints with this phone but I also don’t have a raving review. It’s a phone. I can make calls. I can receive calls. It was inexpensive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quakity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing I have to say is it works with my wireless home phone, other phones were not caller ID compatible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    phone does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very readable manual. does not respond as the manual states. pictures and instructions do not match what actually occurs when trying to use the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. The expansions are a great option. The phone doesn't have a lot of bells and wistles, but works fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    House phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in-law insisted on getting a new house phone. She likes it. I don’t use it. Does what it’s supposed to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for basic use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing - not well made. Tinny sounding when using/calling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall acceptable but instructions manual is not user friendly. No way to get help easily nor find subject matter. Could really use tech writing help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to retrieve messages and to erase them but I guess when you pay that price that’s what you get for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this phone, could not hear clearly when receiving calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very Basic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional. Would not purchase again. Instruction booklet not easy and/or detailed sufficiently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Answering machine problems.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this because it was not recording messages. Also, it only played half of my outgoing message.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not get it to charge the battery, had to return it. very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these phones for about 3 weeks and am ready to throw them in the trash. Waste of money!

    No, I would not recommend this to a friend