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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,636 reviews
  • Rated 2 out of 5 stars

    phone is too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone screen and dials are too small to meet my needs.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Look at VTech CareLine SN6147. Larger dialpad and display. VTech

  • Rated 1 out of 5 stars

    poor choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old cordless phone finally gave up the ghost after 10+ years. Bought this as a replacement, it lasted about a month. Says unit needs charging, when it sits on the charge base. Choose something else.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Jenn - Please give our support team a call @ 1-800-595-9511. If there's a problem, we'll take care of it. Thanks! VTech

  • Rated 2 out of 5 stars

    it was difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no help available. lot of struggle. finally setup.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Josh - VTech support is at 1-800-595-9511. Thanks! VTech

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    A fine, easy to use system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous answering machine was diabolical: it was very difficult to change settings on it. This one is a different and far better story. It has a built-in voice menu that guides one through the initial setup. In addition, the remote unit is linked to the primary handset, so no phone wire is required for it. I installed and set up the whole system in 20 minutes. The red is also a welcome change from the usual black or silver. One warning: the provided directions are very sketchy, so some previous experience is useful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of this phone is questionable - sometimes, it will not work unless it's on speaker, which is very annoying. The answering machine works well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SHOR BATTERY LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is not good speaker and the hand set volume low I battery charge for 24 hours and it die in half an hour. the handset will not keep the charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    The Golden Girl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it has served my purpose...very easy to install myself (I'm 86) ... so far so good ! Love the red/black color, too.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality! Wouldn’t advise anyone to buy this phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked ok but it echoed when talking to someone on a long distance call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what a piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ringer is poor . Sound quality is junk OVERALL PHONE IS junk NOTHING BUT JUNK OVER PRICED .DON'T BUY THIS PHONE

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Give our support team a call @ 1-800-595-9511 so we can address your concerns. Thanks! VTech

  • Rated 1 out of 5 stars

    first replacement phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handset would not connect to the base receiver. returned to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of static noise when talking on the phone. Not acceptable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned for my old Panasonic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up, reception, and overall quality were poor. Also, the handsets are not very durable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Very nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color, Easy to hook up, Would recommend it.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me, not clear voice, I had to buy deferent one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone only works on speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what's up with this phone; I can only get dial tone on speaker.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Hello. Please call VTech support @ 1-800-595-9511 so we can troubleshoot and resolve your issue. VTech

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    phone review for VTech.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. easy to use. had this model before. price is very reasonable. no problems with durability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this piece of JUNK!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible piece of junk. Many features do not work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    V Tech Cordless Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to use, easy to set up. Love the colors. Great purchase.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    couldn't hear the ring, kept missing calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned item. Ringer volume was not loud enough for me.

    No, I would not recommend this to a friend