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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,636 reviews
  • Rated 1 out of 5 stars

    WORSE THAN AN ANALOG PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i AM SURPRISE BUT IT WORKS AS IF IT WAS AN ANALOG PHONE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We had to take it back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the new phone didn't talk to our old phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good value Nice color and surface

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    GREAT PRICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED the idea of having a RED phone, but it would not match decor. My favorite color is RED and my decor is black & silver. So, I exchanged for the black &silver.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Color, Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this to replace my retired mother's old phone system. Her last VTech phone system lasted 5-6 years without having any major problems, then it began having a sporadic answering system failure and wouldn't record messages. This unit was easy to setup and had the same functionality and feel of her old phone. Overall, very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great wireless phones for home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. Easy to use. excellent quality. Sleek and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    love the phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phones and a great value. I had the same phone 7 years ago but unfortunetly the number rubbed off and the light didn't show anymore. Over all it's a good buy.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty Red, easy set-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Feels very light weight and you absolutely need 2 handsets as the charge doesn't last all day. They're very pretty and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother and she loves it. Price was decent

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great home phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked all the personalization in the phone ringers and all the functions that it provides. Plus I love the color. Makes it easy to spot the handset.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that this phone was sensibly priced. I needed a new cordless phone.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    VTech phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a set of the same kind of phones that was giving us troubles. (We had used them for about 5 years.) It was likely just the batteries but it turned out it a new set of phones isn't much more than two new batteries. This is a good product. The phones work well and it has a built in answering system.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    cordless phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone but no back light on display easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, fast delivery, good quality, reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items work great and have improved the quality of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for the price. just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Online purchase and store pickup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was on point. when I showed up to obtain my purchase it was ready. Quick and easy. The phones work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    home phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everthing I needed it to do. should set the number of rings for more (set for 2 rings) cna't get to the phone before answering mach gets it and you can't read the number after the rings display goes dark.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Don't buy this phone - spend $10 more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this phone. The range of the cordless device is limited to the room where it is plugged in. This very limited feature cancels out any other benefits of this phone. I bought it because it was the cheapest one in Best Buy and it's cute - red - very cute. Bad idea. I wished I had spent $10 more and gotten a better model. It is seriously annoying to be limited to 1 room in my house when talking on the phone. If I go to the next room, the caller cannot hear me & thinks I have been disconnected. Really annoying. The other features seem fine, but that doesn't matter when I'm tied to the room where it's plugged in.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Your experience is not typical. Most users can roam around their homes, even taking the phone outside without losing signal. However, as each environment is different. Try installing the base in a different location, if possible. Your comments are appreciated. VTech

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great landline for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice, great price and easy to use. Recommended.

    I would recommend this to a friend