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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,636 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone fir simple use; to have an emergency line in the house. It serves its purpose. It's easy to use and easy to program or set up voice mail and your directory.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones have great features, and the clarity and sound are great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average phone; marketing claim not met

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the claim of "message time and date stamp," it does not actually tell you the DATE of messages at playback. Vtech support confirms that none of their phones actually play back the date of a message, only the day of the week. For example, the message playback will say it was received "Friday," not "Friday, December 8." Clearly a case of false marketing. The date stamp is used, however, on the "caller ID log," a list of the last 30 calls you received. But since the phone also does not tell you the phone number of the recorded message, there's no way to relate the message to the ID log even if you were willing to go thru all that... Also, there's a real tendency to press the Flash/Talk or Off/Cancel buttons with your cheekbone while talking, kicking you out of the conversation and possibly disconnecting your call. Sound-quality and cordless-range have been OK in our house.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good little phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but is so light that it is easy to knock it over while grabbing hand set or replacing same.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Answering machine

    Rated 5 out of 5 stars

    Great cordless phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the extra headset. Digital answering machine is a plus as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VTech Cordless Phone w/answering system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Replaces a similar one that died after a storm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it is supposed to easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need one more handset to complete it but i cannot locate one separate from a base unit.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    not expensive and works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is not that big, sounds perfect and reasonable cost. happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got good service at best buy. I am happy and please with my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheerful phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.- Easy to use, pretty, and easy to read keypad and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good got it for my mom for Christmas. She loves it portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as pictured the telephone cordless system in red

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase and arrival of item arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    awful phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this phone. I bought this because my other Panasonic phone stopped working after 4 years. I liked the red color too. But talking on this phone is a nightmare. I am constantly hanging up on people because my cheek hits the off button. I am returning in at once. Its not comfortable to use because of this poor design. I have to hold it off my face. Forget about holding it for a second with your shoulder if your hands are busy- instant hang up!

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Thanks for your comments, although we don't often hear from others about their cheeks hitting the off button. We'll pass on your feedback to product management. VTech

  • Rated 3 out of 5 stars

    Screw Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screw Best Buy! I purchased this phone online, and because I used PayPal for my payment, Best Buy canceled my Best Buy Credit Card, for lack of use! I’m done with them!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    VTECH Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Black & Red for the GA Dawg fan. It works great on the AT&T cellular phone (the new version of the landline).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V-tek phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this purchase - love the red color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    landline

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have cordless phone and speaker phone handset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice looking phones and happy with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor display quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mom, it's a decent phone, but the display screen is difficult to see, she has to wear her glasses everytime she makes a call due to poor backlight. Sound quality could be better. Short battery life too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wouldn't purchase again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is not easy to use or navigate through the settings

    No, I would not recommend this to a friend