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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,636 of 2,636 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better than I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, and very clear voice response. I would highly recommend this especially if someone has difficulty hearing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Display Weak !!! But Great Phone Anyway

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Company & Name !!! Just Expected Quite A Bit More...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a very good phone. It is an average phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Had this model before but was dropped and then didnt work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VTech cordless phone w/ digital answering system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this phone/answering machine to use with my fax. I hope it can work to answer incomming calls and not interrupt incomming faxes Price was excellent I use other cordless VTech phones and they are very reliable, Last for years. Good service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with optimum phone. Easy set up good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and very pleased with purchase. Outstanding

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    so so phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so so equipment - not very good -would not buy again -

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    Can do better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality, digital numbers on screen are too small. Phone is very slippery, Set up is not easy for answering machine. Overall not happy, item was so poor sound, had to be returned.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 2 out of 5 stars

    Not a good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones don't charge fully. Nor do they stay charged. Very frustrating! I have bought this brand before but this particular product doesn't match up to their others.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Please call VTech support @ 1-800-595-9511. We want you to be happy with your purchase. VTech

  • Rated 2 out of 5 stars

    Fred

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are nice, but they are not expandable as stated.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi Fred,

      This phone is an expandable model The accessory model number is CS5109-16.

      You can buy the accessory handset on our website.

      https://www.vtechphones.com/store/pd/3506/CS5109-16-Accessory-Handset-with-Caller-ID-Call-Waiting

      regards vtech-babymonitors

  • Rated 1 out of 5 stars

    Headset screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The level of screen light its horrible. Do not recommend to buy this phone if you have vision problem. I was not able to change the brightness of the headset screen. The worst part that its too late to return, this phone was a Christmas gift and I made this purchase in advance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I Love it!! I recommend to everyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone set in Sept. 2016. I need a new phone, it's Feb 4, 2017. It's a piece of plastic junk!

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Your phone has a one year limited warranty. Call 1-800-595-9511. If there's a problem, we'll take care of it. VTech

  • Rated 1 out of 5 stars

    Poor Backlight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KeyPad lights up fine, but display back light extremely poor. To see the display, you have to go to a lamp. This is a concern that I have read about many times - it is not defective. Nice phone except you can't see the display. I am returning it. Plus, the display font is very tiny. Key Pad is not sensitive at all - have to push several times to connect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    kinda busty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she has done nothing but complain about the quality

    No, I would not recommend this to a friend