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Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,636 reviews
  • Rated 4 out of 5 stars

    Its ok.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for the price, but i feel they can do better. If you are a simple person and don’t need all the bells and whistles then i think it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good.........,.......................................

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Good and durable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound ringer is very good and it is a good phone. I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone my only complaint is that the Call Blocking only allows for 20 blocked calls on the phone's log. It should be unlimited since unfortunately these spam etc calls are so persistent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    VTech Cordless Phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The landline phones are reasonable price. I like the fact you get 2 units. I wish the phones were a sturdier. They used to be more solid.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not the best for elderly parents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone doesn't light up enough when it rings, unlike previous models. Also, it's hard for my mom to read the display when trying to answer to read the number.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone on sale. It was a great value for the price. Having 2 headsets is great to have on opposite side of the house so there is a phone close by.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a Pretty Face

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I like is the color. The sound on the receiving end is said to be poor with static. Also the talk / flash button often switch and the call will not answer. The battery life is much shorter than the previous system that was the same type and features but several years older.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Awesome Cordless Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not being able to retrieve messages and having my phone hang up on me when I was "not in range", despite being two steps away from its base, I knew it was time for a new phone! This Vtech came with two phones and has a great answering system included. Simple to set up and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone except for one small issue. The display needs to have larger print so that you can read it better. Or maybe the background should be brighter like the panasonic.. But everything else is great with this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Caller id

    Rated 3 out of 5 stars

    great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty and inexpensive phones, but a little hard to hear on and when it rings, it does not tell you who is calling.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 years old and set up myself, Don't understand all the different programs. Call hear very well on it and thats all I need for my kids to call me. 0ne in living room One in bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently started home phone service and needed a wireless option for a reasonable price. The phone is very clear and has all the basic functions you need but the quality isn't the best and the charging station is very flimsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Does what it’s suppose too. We got these phones because they were inexpensive and the brand is reliable. We use one unit as the base for downstairs and the second unit as a backup for upstairs.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Bad Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom for her Birthday.I hooked it up and she started having problems with Answering Machine going out,Then the volume keep getting lower and lower.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone with good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced an earlier generation of the same model, since we liked it so well. The only problem we experienced was that when I inquired about additional expandable handsets, the sales lady recommended the wrong product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Decent little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone and machine are pretty decent for the cheap price. It does everything it says it does. Sound quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone product. It takes messages well and to delete them.So far the phone is great

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Contact of importance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need to reach out, use this phone from Best Buy. Awesome!!!

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Remote Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankly, I am pleased with the overall quality and reliability. It appears to be an excellent value when compared with other similar products. Even the color, which I had concerns, has grown on me.

    I would recommend this to a friend