Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,636 reviews
  • Rated 4 out of 5 stars

    Good Clarity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than most phones, long coverage distance. Price is great for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    Worst Buy from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should have " let sleeping dogs lie". This request reawakened my aggravation with this product and the difficulties I encountered getting it to function in a minimally reasonable fashion. Geek Squad, my phone system reps, and the manufacturer reps themselves could not easily explain or "fix" message recording system. After my last complaints, one of these factors did "fix" it somehow--I can now remotely access messages, but the actual message system on the base of the primary phone does not work at all. The only positive comment I can make is I like the color combination.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needed to have a phone as ours is starting to go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. Waiting for our other phone to die.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom needed a new phone, this 1 is perfect!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My moms phone took a dump, so best buy to the rescue! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it very easy to use and the sound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Space saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small foot print good for small spaces. Sound is crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone, lots of options on it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, many options on this style as well as several ring tones which is great because I like softer ring tone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home phone system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a stylish phone system that works well for the average household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless house phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to use. We can make and receive calls wherever we are within the house and outside the yard while doing yard work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and nice color selection. good for home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product had no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good, I haven't had any problems out of it been using that for a while so it's okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to expand on my existing 3 VTech phones in my house and it works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buttons sticky--hard to use. after a rain storm, it quit working. technician said it was a bad phone

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Center, cheap, and easy... oh by the way, it makes phone calls... there you have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VTech phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. It does everything we need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone for voip

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for vonage. Works great good sound easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good phone. the price is wonderful. would deff recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need landlines

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple functions on phone which make it great, but there’s an echo when you talk on the phone, even worse when speakerphone is on. Not sure why, but it’s annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with the phone so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had the phone for long, but it works great so far and it is compact and attractive. My only recommendation is, that although it came with a long landline connector, we kept and are using the short one from our previous phone. It is wall mounted at the location of the phone jack, so it really only needed to be 3-4" long.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone. Reasonable price and good quality

    I would recommend this to a friend